Reginald Cunningham Email & Phone Number

United States

Lakeland, Florida, United States

Process and manage payroll for employees, ensuring accurate and timely disbursements.• Maintain and update payroll information by collecting, calculating, and entering data.• Verify payroll data accuracy, including hours worked, taxes, and other deductions.• Prepare and distribute paychecks and direct deposit statements.• Ensure compliance with federal, state, and local payroll laws and regulations.• Address and resolve payroll discrepancies and employee inquiries promptly.• Generate and distribute payroll reports for management and finance departments.• Coordinate with HR to ensure accurate employee records and benefits administration.• Maintain confidentiality of payroll information and secure sensitive data.• Perform regular audits of payroll procedures and records to ensure accuracy and compliance.• Assist in year-end processes, including W-2 preparation and distribution.• Implement and maintain payroll software and systems updates.• Train and mentor junior payroll staff on best practices and procedures.• Collaborate with other departments to streamline payroll processes and improve efficiency.

Myrtle Beach, South Carolina, United States

● Supported customer engagement by efficiently processing teller transactions, promoting digital solutions, and facilitating introductions to bankers to meet customers’ financial needs. ● Executed operational activities in accordance with established policies and procedures, prioritizing risk management to ensure compliance. ● Demonstrated proficiency in routine transactional and operational tasks, leveraging comprehensive knowledge of bank procedures, products, and internal partnerships. ● Exercised sound judgment within defined policies and procedures, receiving direction from managers and escalating complex questions or issues as needed. ● Interacted with customers and individuals with empathy and professionalism, fostering trust, building rapport, and successfully completing requested transactions to enhance the overall customer experience. ● Conducted thorough cash handling procedures, including balancing cash drawers and accurately counting currency and coins to maintain cash levels within prescribed limits. ● Assisted in the resolution of customer inquiries and concerns, providing prompt and courteous assistance to ensure customer satisfaction and retention. ● Participated in ongoing training and development initiatives to stay abreast of industry trends, regulatory changes, and product offerings enhancing knowledge and skills to better serve customers. ● Collaborated with team members to achieve branch goals and objectives, contributing to a positive work environment and a culture of continuous improvement.

Myrtle Beach, South Carolina, United States

Supervise and coordinate daily operations of the motel, ensuring high standards of service and cleanliness.• Manage front desk activities, including guest check-ins, check-outs, and reservations.• Address and resolve guest complaints and issues promptly and professionally.• Oversee housekeeping staff to maintain clean and well-presented rooms and common areas.• Ensure compliance with health and safety regulations and company policies.• Train, mentor, and evaluate staff to enhance performance and service quality.• Monitor and manage inventory levels, ordering supplies as needed.• Conduct regular inspections of rooms, facilities, and equipment to ensure proper maintenance and cleanliness.• Assist in budgeting, forecasting, and financial planning to optimize profitability.• Prepare and maintain operational reports, including occupancy rates and financial records.• Develop and implement strategies to improve guest satisfaction and operational efficiency

Riverview, Florida

● Expertly managed classroom dynamics and participant engagement throughout sales training sessions, ensuring optimal learning outcomes by monitoring attendance, addressing disruptive behavior, and meticulously documenting performance metrics. ● Engagedin shadowing activities with training and end-users to gain insights into the practical application of training content within the business context, fostering a deeper understanding of real-world scenarios. ● Spearheaded the setup and maintenance of interactive learning labs, ensuring the integration of cutting-edge equipment and configurations to facilitate hands-on learning experiences.

Brandon, Florida

• Performed SAP payroll conversion testing for US and Canada• Processed executive level data, complex data, and organizational changes• Managed personnel change request submitted through My Managers Workbench• Processed annual performance salary increases in SAP submitted from US and Canada locations • Analyzed and corrected weekly payroll errors and made coaching recommendations• Managed and provide support to the day-to-day operations• Created and facilitated new hire training• Documented new processes and procedures• Solved escalated employees, managers, and local HR representatives' request• Interviewed newly hired employees for potential employment• Created permanent records in SAP, but not limited to requesting a simulation (SIMS) before final submission• Supervised 15-18 customer service representatives during vacant supervisor's position• Performed confidential pension calculations using a computerized data entry system• Processed life insurance claims, adoption reimbursement, and tuition reimbursement

Cary, North Carolina