Reginald Dixon Email & Phone Number

Manage 17 IT resources on a $5 million time and materials contract at the Department of State. Responsibilities include management of schedule, performance, and cost.

Responsible for managing the cost, schedule, hiring, and performance for the $5 million sub-task.Manage four functional areas to include Asset Management, Image & Patch, Training, Special Projects, and Equipment ReplacementAssist employees with career development strategies and approve training Serve as project manager for all implementations and process improvement tasks.Report contract progress to government management, contract customer, and senior corporate management… Show more Responsible for managing the cost, schedule, hiring, and performance for the $5 million sub-task.Manage four functional areas to include Asset Management, Image & Patch, Training, Special Projects, and Equipment ReplacementAssist employees with career development strategies and approve training Serve as project manager for all implementations and process improvement tasks.Report contract progress to government management, contract customer, and senior corporate management on a weekly and monthly rotation. AccomplishmentGrew the contract size by 13 additional resources in the first fiscal year.Maintained a 17% profit margin for the contract since March 2009Managed the successful deployment of Office 2007 to more than 21, 000 desktops Show less

Established in 2008, The Mission Arts Foundation (MAF) is a non-profit organization whose goal is to promote the performing and visual arts through education, community outreach programs, and live entertainment events. The foundation’s vision is comprised of four distinct and interrelated components:• access to a wide range of lively and fine arts• intensive, innovative arts education• environmentally conscientious land and building development• sustainable cultural and… Show more Established in 2008, The Mission Arts Foundation (MAF) is a non-profit organization whose goal is to promote the performing and visual arts through education, community outreach programs, and live entertainment events. The foundation’s vision is comprised of four distinct and interrelated components:• access to a wide range of lively and fine arts• intensive, innovative arts education• environmentally conscientious land and building development• sustainable cultural and economic growth Show less

• Responsible for managing the sub-task cost, schedule, and performance• Manage teams responsible for C&A (certification and accreditation) reviews, application development, and HSPD12 deployment and implementation efforts. • Develop new service opportunities for the contract through customer relationship building and strategic planning.• Maintain the Management plans and financial plans for several sub-tasks under the master contract.• Prepare monthly financial variance… Show more • Responsible for managing the sub-task cost, schedule, and performance• Manage teams responsible for C&A (certification and accreditation) reviews, application development, and HSPD12 deployment and implementation efforts. • Develop new service opportunities for the contract through customer relationship building and strategic planning.• Maintain the Management plans and financial plans for several sub-tasks under the master contract.• Prepare monthly financial variance reports for executive management.• Conduct weekly project team meetings, determine risk response, and maintain project schedules• Oversee the hiring process and final approval for all staff on the sub-tasks. • Manage internal and external project contractor resources assigned to the contract sub-task.Accomplishments Show less

Responsible for managing the sub-task cost, schedule, and performanceManage teams responsible for C&A (certification and accreditation) reviews, application development, and HSPD12 deployment and implementation efforts. Develop new service opportunities for the contract through customer relationship building and strategic planning.Maintain the Management plans and financial plans for several sub-tasks under the master contract.Prepare monthly financial variance reports for… Show more Responsible for managing the sub-task cost, schedule, and performanceManage teams responsible for C&A (certification and accreditation) reviews, application development, and HSPD12 deployment and implementation efforts. Develop new service opportunities for the contract through customer relationship building and strategic planning.Maintain the Management plans and financial plans for several sub-tasks under the master contract.Prepare monthly financial variance reports for executive management.Conduct weekly project team meetings, determine risk response, and maintain project schedulesOversee the hiring process and final approval for all staff on the sub-tasks. Manage internal and external project contractor resources assigned to the contract sub-task.AccomplishmentsSuccessfully delivered on time and under budget a failing software development effort designed to collect asset inventory data via a WEB based interface for the entire Department of Energy.Successfully transitioned the sub-task from four contract staff to twenty-two and implemented five new major tasks and projects. Show less

Served as Project Manager for a global software deployment to all CONUS Naval Hospitals and Health Clinics.Developed and managed master deployment schedule and resources using MS ProjectCreated high level requirements documentation and risk assessments for each deployment siteCoordinated all project deployment activities between 3M, SAIC, PSI, and government resources.

Assisted in assembling team members to work on the proposal effort.Helped to develop win themes and discriminators that would highlight the team ability and experience in the proposal responseCoordinated proposal team meetings and ensured information distribution. Developed the transition plan that would transition roles and responsibilities from the incumbent to the successor. Co-Authored the Business Process Improvement, Help desk Management, and COOP sections of the proposal… Show more Assisted in assembling team members to work on the proposal effort.Helped to develop win themes and discriminators that would highlight the team ability and experience in the proposal responseCoordinated proposal team meetings and ensured information distribution. Developed the transition plan that would transition roles and responsibilities from the incumbent to the successor. Co-Authored the Business Process Improvement, Help desk Management, and COOP sections of the proposal response. Show less

Served as Project Manager for multiple Pentagon tenants in support of the IT COOP mission Developed initial requirements documentation, scope documentation, project schedules, implementation strategies, and final documentation for customer projects.Presented initial project plans and conducted the initiation review and introduction for the customer management.Managed multiple discipline internal and external project contractor resources in the areas of SAN technology, Network… Show more Served as Project Manager for multiple Pentagon tenants in support of the IT COOP mission Developed initial requirements documentation, scope documentation, project schedules, implementation strategies, and final documentation for customer projects.Presented initial project plans and conducted the initiation review and introduction for the customer management.Managed multiple discipline internal and external project contractor resources in the areas of SAN technology, Network design, and Application failover.Served as project manager for Pentagon IT infrastructure migration and server consolidation projectsConducted customer change management and risk mitigation meetings during project implementationDeveloped WBS, implementation strategies, and final documentation for COOP projects.Led the customers in transitioning from project implementation phase to maintenance and support.Presented status and issues briefings to senior military officers and provide recommended mitigation strategies. AccomplishmentsCompleted on-schedule, the COOP implementation for the Joint Staff on two separate classifications in an 18-month period. Completed the COOP implementation for the Defense Messaging System, which services the entire Department of Defense (DOD). I led a project team that produced a cost avoidance of $150,000 by implementing a more efficient network and SAN solution design that used less equipment and fewer implementation resources, while maintaining redundancy and security. Show less

Managed the entire network support operation for a working capital department that services 7,500 customersServed as project manager for all network related projects and implementationsCreated business case documentation and costing data for customer approval of proposed projects.Presented initial project plans and conducted the initiation review for the customer managementCo-authored and implemented network support policies and procedures. Ensured security risk assessments… Show more Managed the entire network support operation for a working capital department that services 7,500 customersServed as project manager for all network related projects and implementationsCreated business case documentation and costing data for customer approval of proposed projects.Presented initial project plans and conducted the initiation review for the customer managementCo-authored and implemented network support policies and procedures. Ensured security risk assessments are performed for mission critical devices, applications, and processes. Fostered vendor relationships and monitored IT service contracts to ensure maximum ROI.Produced monthly reports that include network service statistics and a status on current projectAccomplishmentsExecuted an IT culture change by helping to transition the operations from technology driven to a business process driven environment.Established the first Help Desk and formal processes for reporting IT issues and tracking the progress of the IT support staff for the Multi-Media Services department.Reduced reported network server and desktop issues by 50% through a series of reengineering and certifications projects. Implemented network security requirements, which resulted in bringing the entire enterprise into federal compliance with Department of State security policyCompleted the implementation of the department's COOP plan which placed the department in compliance with federal regulations Show less

Provided strategic and operational direction for Dixon Network Services (DNS).Assisted customers in developing long-term IT strategies and setting the customer roadmap.Managed the company budget and provided costing information for proposed customer solutions.Developed marketing strategies and identified strategic partnering opportunities for DNS.Negotiated commercial service contracts and assisted with RFP (Request for Proposal) responses.Evaluated, hired, and managed… Show more Provided strategic and operational direction for Dixon Network Services (DNS).Assisted customers in developing long-term IT strategies and setting the customer roadmap.Managed the company budget and provided costing information for proposed customer solutions.Developed marketing strategies and identified strategic partnering opportunities for DNS.Negotiated commercial service contracts and assisted with RFP (Request for Proposal) responses.Evaluated, hired, and managed senior level IT personnel.Served as project manager for application and network infrastructure implementations.AccomplishmentsExpanded customer base through aggressive marketing and partnership efforts.Earned a 43% profit in the company's first two years.Successfully relocated Show less

Managed the daily network administration efforts for a network enterprise of 3,700 end usersServed as project manager for various IT standardization and migration effortsDeveloped initial requirements documentation, project schedules, and implementation strategies.Performed LAN/WAN administration duties on NetWare, Windows NT/2000 and Lotus Notes platformsProvided senior level technical direction and leadership for the network administrators and analystAssisted in the high… Show more Managed the daily network administration efforts for a network enterprise of 3,700 end usersServed as project manager for various IT standardization and migration effortsDeveloped initial requirements documentation, project schedules, and implementation strategies.Performed LAN/WAN administration duties on NetWare, Windows NT/2000 and Lotus Notes platformsProvided senior level technical direction and leadership for the network administrators and analystAssisted in the high level design of the Active Directory structure for the Windows 2000 implementationSupervised a staff of seven supporting NetWare, Lotus Notes, and Windows NT/2000 platformsConducted weekly staff meetings with subordinates and generated monthly status reports for superiors.Responsible for providing business managers with technical assistance in resolving work flow issuesDeveloped Service Level Agreements to be used within the IT support organization.AccomplishmentsExploited multiplatform client/server technologies to streamline network tasks and reduce the number of resource hours spent managing and administering the enterprise environment. Led the project team responsible for relocating IT services and equipment for 3,700 end-users moving from Bethesda to Silver Spring. The relocation was completed on schedule.Reduced reported network printing issues by 75% through reengineering efforts to the network printing structure.Developed and implemented departmental policies and procedures designed to increase efficiency and resolve IT workflow issues. Show less

Bachelor Of Science, Computer Science

Bs, Computer Science