Reginald Hall Email & Phone Number

Camp Arifjan, Kuwait

Camp Arifjan, Kuwait

Responsible for providing Tier III AD support to all subordinate units throughout the AOR (South West Asia); Provide administrative and operational support within the SWA Cyber Center AOR for AD; Provide operational status data used in the development of a theater level Network Common Relevant Operational Picture (NETCROP); Conduct Windows Server and AD; Additional responsibilities include: Authentication Topology, Systems Performance Monitoring, Replication, Top Level OU Management, Security Management. Identify and apply security measures necessary to prevent unauthorized individuals any physical access to enterprise resources located within the AOR; Detect, report, and mitigate physical security compromises of any system according to established guidance, policy, and regulation; Manage security patches and IAVA compliance, Vendor hot fixes, Audit/Event log reviews, Migration Issues, Remote access, Groups and GPO, Anti-Virus Management, Security Scans, and Certificate Administration

Camp Buehring, Kuwait

Provided direction and leadership section personnel and maintained overall responsibility of TAC-SWACCA personnel assigned to a remote tactical site. Responsible for the administration, troubleshooting and maintenance of all equipment, personnel, and services VOIP, Data LAN, WAN SATCOM on RIPR, SIPR & NIPR WIN-T network assigned to the site; Oversee the development and standardizing current best practices and procedures, leading restoration activities, implementation of new elements and services, and continually striving for operational excellence in coordination with the 54th Signal Battalion RNOSC & 160th Signal Brigade TNOSC; Provide guidance, direction, and assistance for the resolution of difficult and complex issues as they arise. Establishes work schedules, maintains good order and discipline and ensures all personnel are properly trained to perform assigned tasks, and the overall operations of the site.

Camp Buehring, Kuwait

Responsible for the administration, troubleshooting and maintenance of an Enterprise-class Army Systems within South West Asia (remote tactical site); install, configure and support Microsoft Exchange 2003, troubleshoot mail delivery problems on SIPR & NIPR Tactical Warfighter Information Network (WIN-T), optimizing with database compacting and maintenance procedures; Perform system backups, hardware/software installation and upgrades; Troubleshoot server, user and network issues related to the Microsoft Windows network operating system environment, as well as server based applications; Test and install Microsoft security updates, hot fixes and service packs to server operating systems on SIPR & NIPR WIN-Ts; Respond to service requests and coordinate with other team members to ensure timely compliance with service level objectives; Lead and participate in multiple, simultaneous projects and analyze current and future server technologies as input to strategic direction setting.

Nashville, Tn

Responsible for building, configuring, deploying and supporting up to 80 business critical Intel based server platforms using Windows NT v4, Windows 2000 Advanced Server, Windows Server 2003 & Windows Server 2008 Enterprise operating systems in an Microsoft Active Directory networked environment; test and install Microsoft security updates, hot fixes and service packs to server operating systems; perform server break/fix and maintenance, coordinate third party maintenance activities; consult with end-users, management, vendors, and technicians to assess computing needs and system requirements; Respond to service requests and coordinate with other team members to ensure timely compliance with service level objectives; Lead and participate in multiple, simultaneous projects and analyze current and future server technologies as input to strategic direction setting.

Nashville, Tn

Brought on board to manage and document the design and implementation of the Metro Asset / Purchasing Management System (MAPS). The MAPS is the ITS department’s database system that manages ITS Revolving Fund assets (computer replacement program), purchasing data and processes. MAPS is a web-based application that is used by the Metro ITS department to enter, store, and track Revolving Fund assets, inventory items, Revolving Fund purchase requests, and Revolving Fund purchase items. (Medium Size Project)

Nashville, Tn

Combined insightful market cognizance with a practiced business sense managing, developing and providing effective leadership during critical changeover from Legacy-based information system to 6000 improved business-class desktop and laptop system with improved security and functionality utilized by 52 departments. Identified and ensured technological and operational requirements met or exceeded, coordinated with multi- disciplined teams and managers, and continually ensured project milestones and goals were completed on time and within budget. (Multi Million Dollar Enterprise Project)

Fort Campbell, Ky

Responsible for supervising and managing information system assets associated with Automated Information Systems (AIS) and Internet Protocol (IP) Local Area Networks (LAN). Planed, developed, implemented, and tested a myriad of state-of-the-art, data tactical information systems; Led personnel and sections and manage the training of personnel on the installation, administration, management, maintenance, operation, integration, securing and troubleshooting of tactical AIS, intranets systems; Performed system integration and administration, developed policy recommendations, and created and implemented Information Assurance/Computer Network Defense (IA/CND) programs to protect and defend information, computers, and networks from disruption, denial of service, degradation, or destruction, and Develop policy recommendations and advised staff officers on planning, installing, administering, managing, maintaining, operating, integrating and securing information systems on Army, Joint, Combined, and Coalition networks.

Diploma, Microsoft Systems Engineering

Graduated with Honors

Diploma, Information Systems Management / Support

Graduated in top 5% of class