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Customer Service Expert.
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Medicare Sales RepresentativeUnitedhealth Group May 2018 - Feb 2020Green Bay, Wisconsin -
Area Team LeaderGoodwill Ncw Oct 2017 - May 2018 -
Store ManagerMattress Firm Apr 2017 - May 2017Green Bay, Wisconsin -
Manager On DutyMattress Firm Oct 2015 - Apr 2017Green Bay, Wisconsin AreaSales Administration -Driving sales to meet or exceed budget -Executing the company’s selling program -Providing excellent customer service during and after the sale -Maintaining awareness of competitor’s advertisements and services offered -Completing assigned training and development -Participating in company/vendor training classes to remain current on products, offerings, and programs Store Execution -Ensuring assigned stores are to company standards -Following opening and closing procedures and balancing of books -Ensuring policies and state regulations are followed -Managing merchandise through verifying open orders daily-Transferring merchandise -Bagging floor models for transfers and/or customer pickups-Communicating with management to keep them informed- Assisting in the administrative functions of the store-Completing other projects and specials assignments as requested by supervisor Store Merchandising -Ensuring merchandise and POP is current and displayed appropriately-Ensuring consistency of store pricing -Managing the movement of damaged, discontinued, and slow moving merchandise -
Seasonal ManagerCedar Point Amusement Park Mar 2015 - Aug 2015In-Park RestaurantsControl Food and Labor costsEnsure Food Safety and Sanitation procedures are being followed Promote Customer SatisfactionUphold Labor LawsManage crew team of 12 to 18 employeesExperience in diverse locations including Sports Bar, Fast-Paced Quick Service, and Buffet Style RestaurantsCreate Strategic Crew Schedules, based on strengths of the teamManage accurate inventory reports -
Diversity InternMichigan Technological University Oct 2012 - Apr 2015Center For Diversity And InclusionWork with the Director of the Center of Diversity and Inclusion to coordinate and maintain existing programs and services of the MICUP/MI-LSAMP Program. -
Alumni Association-Public Relations/Technology ChairMichigan Youth In Government State Ymca Nov 2013 - Nov 2014Lansing, Michigan Area-Created a marketing campaign, managed social media channels and advertising of the Alumni Association.-Appointed alumni to oversee conference technology and social networking duties. -Maintained Alumni Association websites and social media accounts.
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Marketing Student InternMichigan Technological University-School Of Business And Economics May 2011 - Jun 2011Houghton MiResearch Title: How are Universities using Social Media? -Evaluated ten different Business schools in the United States-Surveyed how selected Business schools utilize Social Media channels-Presented recommendations to Director of Marketing and Communications
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Shift ManagerMcdonald'S Corporation Aug 2008 - Apr 2011-Managed 12-15 Crew Members during a 8-12 hour shift.-Handled Customer Issues.-Enforced Food Safety, Policies and Procedures.-Controlled Food, Paper, and Labor Cost -
Host Trainer (Cedar Point Famous Daves)Cedar Fair Entertainment Company May 2008 - Oct 2010-Provided training to over 30 employees. -Greet guest as they walked in the door. -Coordinated Strategic Customer Seating to maintain constant flow. Influenced co-workers to keep a positive attitude.
Reginald Hicks Skills
Reginald Hicks Education Details
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Digital Marketing -
Marketing -
Business Administration And Management, General
Frequently Asked Questions about Reginald Hicks
What is Reginald Hicks's role at the current company?
Reginald Hicks's current role is Customer Service Expert.
What is Reginald Hicks's email address?
Reginald Hicks's email address is re****@****uhc.com
What is Reginald Hicks's direct phone number?
Reginald Hicks's direct phone number is +131369*****
What schools did Reginald Hicks attend?
Reginald Hicks attended Northeast Wisconsin Technical College, Michigan Technological University, Wayne County Community College District.
What skills is Reginald Hicks known for?
Reginald Hicks has skills like Microsoft Office, Customer Service, Leadership, Policy, Strategy, Powerpoint, Program Management, Microsoft Excel, Time Management, Training, Public Relations, Higher Education.
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Reginald Hicks
San Tan Valley, Az3arkel.com, arkelconstructors.com, wgyates.com1 +122534XXXXX
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Reginald Hicks
Retail Senior Manager | Performance Excellence | Business Growth | Multi-Site Operations Management | Customer ExperienceCedar Hill, Tx
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