Reginald Jackson Email & Phone Number

Walnut Creek, California, United States

Washington, District Of Columbia

3700 Calvert St Nw Washington D.C 20007

Washington, District Of Columbia

• Hired, trained, coached and developed an engaged sales & service team. • Led a team of 7 employees, to pass annual store operating controls, review at 91% • Ensure and abided that all employees abided by all compliance operational regulations, sales & service processes, policies and procedures• Reviewed and evaluated over 150 transactions per day to ensure operational compliance is being followed • Mentored and developed 4 employees skill sets to help them exceed sales goals for the first time in over a year. Raised employees sales performance from under 70% to over 100% • Raised service scores, specifically in customer satisfaction from 56% in Q1 customer satisfaction to 74% in Q3 customer satisfaction

Greensboro, North Carolina

• Effectively sold retail banking products and services to existing customers and prospects• Managed and facilitated growing customers portfolios, and maintained excellent service relationships while cross selling company products and services• Educated customers on financial and credit services with the goal of acquiring 100% of the Customer's business• Developed and maintained relationships with key Wells Fargo partners to maximize sales opportunities • Mastered profile analysis tools to identify cross sell opportunities and generate outbound sales calls to increase business productivity• Consistently exceeded all sales goals to achieve a position as a Wells Fargo Star Performer for maintaining the highest sales performance in a year

Greensboro, North Carolina

* Wells Fargo 2013 Star Performer in Sales & Service ** Q4 2013 Regional Presidents Club *• Consistently exceed all sales goals, to achieve a position as a Wells Fargo Star Performer for maintaining the highest sales performance in a year• Provided customer service and sales support to bankers and Executive management• Performed a wide range of services such to include document preparation• Meritoriously performed account maintenance to retain existing business/consumer relationships

Raleigh, North Carolina

• Consistently provided customer service while assisting customers with their banking transactions• Balanced main vaults, cashed checks, withdrawals and payments and other various banking transactions• Identified sales opportunities for new products/services for new & existing customers• Continuously exceed sales goals, finished above 120% of sales metrics in each quarter

Bachelor'S Degree, Liberal Arts And Sciences/Liberal Studies

High School Diploma