Reginald B. Germain Email & Phone Number

Southlake Texas

Manage enterprise-wide remote access VPN solutions. Oversee company wide efforts to identify and evaluate all remote access methods. Develop curricula and facilitate awareness training for management and support personnel to include Level 1 Help Desk and Global Network Operations Center (GNOC).

Dallas - Fort Worth Texas

Recruited to engineer, implement, establish and manage enterprise-wide remote access VPN solutions. Oversee companywide efforts to identify and evaluate all remote access methods. Develop curricula and facilitate awareness training for management and support personnel to include Level 1 Help Desk, Operations Technical Support (OTS), and Network Operations Center (NOC).Key Contributions: Researched, engineered, and implemented: - Cisco ASA Firewall Appliance VPN solution with multi-data center redundancy capable of supporting up to 10,000 concurrent end user sessions to also include disaster recovery capabilities. - F5 SSL VPN infrastructure for Sabre to support their 100,000+ Travel Agents - Multiple Nortel IPSec VPN infrastructures to meet employee remote access needs - Cisco ASA Firewall Appliance for branch-to-branch VPN solutions for Sabre and their external vendors and customers. - Cisco IPSec VPN infrastructures to include both Cisco Concentrators and Cisco ASAs for EDS employees - Nortel SSL VPN infrastructure for Sabre to support their 100,000+ Travel Agents - Senior Engineer of Support team responsible for administration of VPN infrastructures to include Cisco ASAs, Nortel VPN Routers.

Recruited to engineer, implement, establish and manage enterprise-wide remote access VPN solutions. Oversee company wide efforts to identify and evaluate all remote access methods. Develop curricula and facilitate awareness training for management and support personnel to include Level 1 Help Desk, Operations Technical Support (OTS), and Network Operations Center (NOC).Key Contributions: - Researched, engineered, and implemented a Nortel SSL VPN infrastructure for Sabre to support their 100,000+ Travel Agents - Researched, engineered, and implemented multiple Nortel IPSec VPN infrastructures for Sabre employee remote access needs - Researched, engineered and implemented branch-to-branch VPN solutions for Sabre and their external vendors and customers. - Researched, engineered, and implemented Cisco IPSec VPN infrastructures to include both Cisco Concentrators and Cisco ASAs for EDS employees that support the customer account. - Part of Support team responsible for administration of VPN infrastructures to include Cisco ASAs, Nortel VPN Router/Firewalls, various administrative tasks to include update of ACLs.

Project Manager responsible for testing and integration effort for new versions of Web server software.Key Contributions: - Responsible for rollout of Web server software, hardware acquisition. - Led team in design and move of Travel Planner product (current day EDS travelCentre product) from Intranet version to Internet version - Troubleshooting of DNS, NAT, and firewall issues. - Provided support and training to Lotus Notes users. - Designed and implemented Lotus Notes databases

Engineer responsible for integration and testing of systems to ensure compatibility and co-existence of environments.Key Contributions: - Performed necessary integration testing to ensure flawless rollout of products to customer. - Published necessary documentation to include integration and test results, installation and setup.

Field Engineer responsible for installation of LANs at Travel Agencies to include preliminary site survey and installation of Novell Netware LANs, software installation/upgrades and associated administrative duties and responsible for support of larger accounts.Key Contributions: - Responsible for large accounts in NY City area.

Customer Service Engineer responsible for maintenance of mainframes at central site. Planned and coordinated the site survey and installation of remote site controllers and assorted peripherals

Technician responsible for troubleshooting, repair, and maintenance of Navigational Aids equipment