Reginald Hux Jr. Email & Phone Number

Winston-Salem, North Carolina, United States

∙ Ensure the security of client information and assist with minimizing bank losses by performing client verification on each and every interaction with the member∙ Identify potential identity theft and fraud and ensuring that these incidents are escalated for client follow-up and risk mitigation∙ Provides high quality service through efficient and effective client service with an emphasis on low client effort.∙ Assess client’s financial needs as well as looking for opportunities to maintain the client relationships with Allegacy.∙ Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, and opening and closing of accounts.∙ Driving sales and meeting sales and performance goals

Winston-Salem, North Carolina, United States

∙ Ensure the security of client information and assist with minimizing bank losses by performing client verification on each and every call that is received.∙ Identify potential identity theft and fraud and ensuring that these incidents are escalated for client follow-up and risk mitigation∙ Provides high quality service through efficient and effective client service with an emphasis on low client effort.∙ Accurately disposition calls for training, forecasting and trending purposes.∙ Assess client’s financial needs as well as looking for opportunities to maintain the client relationships with Allegacy.∙ Provide detail knowledge of financial products and services.∙Assisting in inquires through detail analysis of account history.

Greensboro, North Carolina, United States

∙ Accurately disposition calls for training, forecasting and trending purposes.∙ Great written communication skills to include accurate and relevant client information.∙ Able to work with confidential information in a professional manner, while also keeping information safely secured.∙ Demonstrates proficiency in computer applications∙ Handling Incoming calls on a multi line system∙ Provide assistance for clients regarding our products and services∙ Driving sales and meeting sales and performance goals∙ Providing the Perfect Client ExperiencePayment processing for retail/commercial loan clients∙ Floor Support/ASL Team: Deescalating irate clients to maintain business-client relationship, providing guidance for fellow associates on proper guidelines and procedures.

Delivering world standard client service by answering inbound client calls timely, accurately, professionally and courteously Provide customer with information regarding products, services, and accountsHandling a multi-line phone system

Greensboro/Winston-Salem, North Carolina Area

As a Sales Associate, duties include:-Promote and Organize product-Ensure maximum customer satisfaction -Offer product suggestions and add on additional items when engaging with customers-Maintain a clean and safe environment that prevents loss and minimizes risk-Keep products folded, sized, in-stock and our visual elements maintained on the salesfloor-Return go-backs from the fitting room to the salesfloor-Welcome customers to the fitting room and keep the area neat, clean and organized at all times-Understand and follow all company-defined policies and procedures

Greensboro/Winston-Salem, North Carolina Area

At North Carolina A&T State University, I worked as a Cataloging Assistant in Bluford Library under the Work Study Program.Duties Included:Cataloging of Library DatabaseAnalyzing and sorting of library entriesProcessing and documenting library inventoryManaging library archives At North Carolina A&T State University, I worked as an Assistant in the Office of International Programs under the Work Study Program.Duties Included:• Greeted students • Organized student files • Handled multi-line phone system • Scheduled appointments• Prepared tables, spread sheets, and written reports summarizing results• Making flyers and certificates for exchange students and students who have studied abroad• Represented the office during various events on campus