Reginald Payne Email & Phone Number

East Rancho Dominguez, California, United States

• Supervises three departments responsible for first-level support of workstation systems, including hardware, software, and network troubleshooting, work order data processing and production machine administration.
• Develops and maintains system maintenance documentation and ensure efficient operation of factory information systems.
• Performs system diagnostics, troubleshoots machine errors, and supports the implementation of maintenance strategies.
• Assisted engineers in developing maintenance strategies through Failure Mode and Effects Analysis (FMEA) and Root Cause Analysis (RCA).
• Supported technical research and data gathering to identify solutions for equipment reliability and lifecycle management.

East Rancho Dominguez, California, United States

• Entrust Datacard System Administrator
• Primary site specialist in proprietary card personalization software
• Primary system troubleshooting and technical aid for productionEquipment Maintenance Technician
• Conducted preventive maintenance and optimization to eliminate recurring asset failures and improve overall equipment effectiveness.
• Performed machine repair and troubleshooting in production environments, ensuring minimal downtime and maximum operational efficiency.Key Administrator/Cryptography
• Performs encryption and decryption operations for customer Financial Institutions

Long Beach, California, United States

• Tow Dispatch and Insurance Services
• Coordinated with local police to assist with highway emergencies