• Developing and implementing new administrative systems• Overseeing the recruitment of new staff, including training and induction• Carrying out staff appraisals, managing performance and disciplining staff• Serve as the point person for maintenance, mailing, shopping, supplies, equipment, bills, and errands• Keeping personnel records and attending meetings with senior management• Design filing systems and ensure filing systems are maintained and up to date• Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time• Provide general support to visitors• Handling the company website, keeping t up to date• Creating and handling the company social media (Facebook page, twitter, Instagram…etc.)• Attending events and starting new connections and reporting back to the managers the feedback

I was working as a telesales agent for an outsourced company (Xceed), i was promoting and selling new Visa and Master cards for the primum customers of the National Bank of Egypt. The whole process was highly confidential and under the supervision of delegates from The National Bank of Egypt's delegate.

Worked as Help Desk member in Local Organizing Committee of the FIFA U – 20 World Cup Egypit 2009 ( with Head Quarters ) .

Trained in Central Library, University of Cairo

Trained in Maadi Public Library