National Operations Manager
Current
Jul 2023 - Present
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Gregory Reid Email & Phone Number
Multi-skilled
at
EnviroForce
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 71%
Who is Gregory Reid? Overview
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Quick answer
Gregory Reid is listed as Multi-skilled at EnviroForce, based in Greater Brisbane Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Gregory Reid.
Gregory Reid previously worked as National Operations Manager at Enviroforce and Member Services Officer at Local Government Association Of Queensland.
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Email format at EnviroForce
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EnviroForce
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Profile bio
About Gregory Reid
Operations Manager with over a decade of experience in leading teams and optimising business performance. Highly organised, detail-oriented, and results-driven, with a proven track record of building and maintaining strong customer relationships. A strategic professional with a focus on achieving and surpassing organisational goals. Excellent communicator with advanced skills in verbal and written communication, consulting, and interpersonal relations. Demonstrated ability to influence and collaborate effectively across all levels of an organisation.
Current workplace
Gregory Reid's current company
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7 roles
Gregory Reid work experience
A career timeline built from the work history available for this profile.
Member Services Officer
- Excelled in Customer service, exceeding expectations, internally and externally.
- Ensured that LGAQ led the way in delivering excellence in all interactions, by identifying opportunities to connect members with LGAQ experts, products, services, tools, and resources
- Provided internal stakeholders with shared service administration effectively and efficiently
- Joined the Business Support Group at LGAQ intending to streamline business processes, cross skill to enable flex into other roles during leave
Jun 2021 - Jul 2023
Business Coordinator
Jun 2021 - Jul 2023
Member Services Specialist
- Ensured all staff gave great customer service while adhering to the regulatory guidelines and customer management.
- Provided general advice around superannuation to members and initiated additional advice referrals when needed.
- Identified reporting issues and collaboratively worked to fix any process issues.
- Tailored solutions to fit individual customer needs
- Maintained a high level of satisfaction in our customer base, which is reported through NPS surveys.
- Handled customer complaints and lodging of insurance claims and updates.
Mar 2019 - Jun 2021
Member Services Specialist
- Developed skills and knowledge of the Superannuation Industry over 2 years in the contact centre
- Moved to processing member requests
- Processed tax deductions, advice, fees, and any other member requests.
- Explained products and general advice on products to members.
- Excelled in face to face customer service
- Adhered to all policies, procedures, and regulatory guidelines. Identifying, reporting, and collaboratively working to fix any process issues.
Feb 2016 - Mar 2019
Personal Finance Operator
- Oversaw short-term loan applications online.
- Achieved outstanding customer service results over the phone and via online channels.
- Assessed and completed loan applications in line with responsible lending guidelines.
- Educated clients on loan and financial service products offered
- Followed up on any outstanding loan requirements or repayment declines.
- Adhered to all policies, procedures, and responsible lending guidelines.
Mar 2015 - Feb 2016
Small Business Account Manager
- Sustained a next-level difference in sales and service.
- Developed strong business relationships with existing clients.
- Advised product and service-based solutions to client needs through the sale of additional services or service upgrades.
- Resolved any client complaints
Feb 2010 - Mar 2015
FAQ
Frequently asked questions about Gregory Reid
Quick answers generated from the profile data available on this page.
What company does Gregory Reid work for?
Gregory Reid works for EnviroForce.
What is Gregory Reid's role at EnviroForce?
Gregory Reid is listed as Multi-skilled at EnviroForce.
Where is Gregory Reid based?
Gregory Reid is based in Greater Brisbane Area, Australia, Australia while working with EnviroForce.
What companies has Gregory Reid worked for?
Gregory Reid has worked for Enviroforce, Local Government Association Of Queensland, Lgiasuper, Sunsuper, and Cash Converters.
How can I contact Gregory Reid?
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