Reilly Walker Email & Phone Number

San Francisco, California, United States

As Manager of Provider Success, I am responsible for ensuring the Provider Success team meets and exceeds goals by driving both partnership with key clinic stakeholders and adoption or Alto's clinic tools. My role is focused on the personal development of my team to improve account management strategies as well as program management to drive insight into customer behavior and remove blockers that our entire sales team faces.

-Consistently meet and exceed growth goals for Strategic accounts that represent $100MM+ in revenue.-Prime new markets for launch alongside sales team, including developing and delivering Alto pitch decks to multiple levels of business stakeholders, assisting in market research to present competitive offering, and implementing Alto’s provider dashboard.-Partner cross functionally to deliver on strategic initiatives for the top fertility practices nationwide. From ideation to implementation and evaluating success of novel clinic programs including: staff training programs, pharmacist support programs, external manufacturer partnerships and partnership pricing structure.

Seattle, Washington, United States

Greater Seattle Area

San Francisco Bay Area

Berkeley, Ca

-I delivered high-quality support to healthcare providers via phone and email. I troubleshot technical problems within the administrative system, provided walk-throughs of new features and up-sold features of the premium subscription.-Made outbound sales calls and attended large medical conferences to engage health professionals and sell the app and service.-Personally developed the wireframes and mockup of updated mobile app.

San Francisco Bay Area

-The Care Ecosystem aims to improve patient and caregiver quality of life, satisfaction with care and care costs using a novel system of care coordination and an interdisciplinary team. -Care Team Navigators interact directly with patients and caregivers as well as a clinical team to provide care coordination, education and supportive services. Currently, I work with over 50 dyads, with assistance ranging from managing difficult behaviors and medications to accessing community resources. -As a CTN and RC I worked to improve efficiencies in the enrollment and care delivery processes. Alongside our pharmacist, I developed the training protocols for our pharmacy module as well as educational materials for caregivers regarding medications and problem solving strategies. -RC Co-Chair responsibilities include: organizing monthly didactics for the education of RCs and other key staff as well as organizing off-site events for over 50 RCs at the memory and aging center.

Berkeley, Ca

Building medical content for patient education handouts used on physician websites.

Medford, Massachusetts

Portland, Oregon Area

Founded a grew a series of small youth summer camps.Managed 6 employees and mentored youth counselors ages 14-19.Handled advertising, registration and permits, processed A/R, A/P, insurance, licenses, and first aid certifications.Hired and trained new personnel to take over the enterprise which is still in operation today.

Kathmandu, Nepal