Reinaldo Rezende Napoleão Email & Phone Number

State Of São Paulo, Brazil

São Paulo Area, Brazil

As Director, I guide our company with a focus on collaborative growth and operational efficiency. My role in sales and marketing has helped modestly expand our market reach. I adopt a data-driven mindset, supported by skills in data analysis and science, to inform decisions and refine operations. I value team leadership, striving to create innovative culture. Technically skilled in areas like software development and infrastructure I also integrate AI tools to enhance our capabilities… Show more As Director, I guide our company with a focus on collaborative growth and operational efficiency. My role in sales and marketing has helped modestly expand our market reach. I adopt a data-driven mindset, supported by skills in data analysis and science, to inform decisions and refine operations. I value team leadership, striving to create innovative culture. Technically skilled in areas like software development and infrastructure I also integrate AI tools to enhance our capabilities. Committed to cybersecurity, I advocate for robust practices, including ethical hacking. My involvement in finances has improved our financial processes, aligning with industry standards. In this journey, I continuously learn and adapt, embracing challenges to lead our company forward in a dynamic business environment. Show less

Carolina Do Norte, Estados Unidos

Acquired by HotelPlanner in Aug. 2023

São José, Santa Catarina, Brasil

Responsible for IT and telecommunications areas. Managing third-party companies that provide services in Service Desk, ERP Sienge, and CRM Sales Force. Administering Windows and Linux servers. Developing projects for server implementation, data center infrastructure, security cameras, standardizing routines, process design, and annual budget control. Implementing Google Workspaces platform and Zoho Projects project management tool. Administering biometric and automation systems.

São Paulo E Redondezas, Brasil

Administration of Windows and Linux servers, remote support for offices in Brazil (SP, RJ, MG) and China. Assembly and maintenance of wired and wireless computer networks. Project management for telecommunications and IT, quotations for servers, internet connections, and all necessary infrastructure. Conception, project development, and team administration for all company computer systems, from financial to managerial, on a web platform using PHP + MySQL. Administration of email… Show more Administration of Windows and Linux servers, remote support for offices in Brazil (SP, RJ, MG) and China. Assembly and maintenance of wired and wireless computer networks. Project management for telecommunications and IT, quotations for servers, internet connections, and all necessary infrastructure. Conception, project development, and team administration for all company computer systems, from financial to managerial, on a web platform using PHP + MySQL. Administration of email servers, internet, and local networks. Show less

Guarulhos, São Paulo, Brasil

Handling incidents in both internal and external environments, remote support, implementation of new software and hardware. Installation and configuration of Windows, Linux, and Mac OS systems, Oracle and MySQL databases. Projects completed: - CCTV server deployment - Development of equipment movement system using ASP and MySQL - Development of scripts for network administration.

Guarulhos, São Paulo, Brasil

Participation in team management, resource coordination, and goal achievement for the completion of the PNLD 2004 (National Textbook Program 2004) project. Administration and maintenance of servers and backup routines, configurations for computer network platforms Novell and Windows 2000 Advanced Server, configuration and access to Windows Terminal Services servers. Creation and management of user groups and accounts (Active Directory), access restriction to applications and files, and… Show more Participation in team management, resource coordination, and goal achievement for the completion of the PNLD 2004 (National Textbook Program 2004) project. Administration and maintenance of servers and backup routines, configurations for computer network platforms Novell and Windows 2000 Advanced Server, configuration and access to Windows Terminal Services servers. Creation and management of user groups and accounts (Active Directory), access restriction to applications and files, and router configuration. Show less

São Paulo Area, Brazil

Installing and configuring both software and hardware components, with a particular emphasis on the Microsiga tool and TS server access. I also excelled in the creation and management of user groups and accounts within Active Directory, effectively enforcing access restrictions for various applications and files, and fine-tuning router configurations. In addition, I successfully implemented and utilized Microsoft SMS - System Management Server to enhance the efficiency of IT operations.

São Paulo Area, Brazil

Bilingual technical support to customers, assisting with software and hardware configurations; also serving as an advanced technical support level for Dial-Up configurations, communication protocol setups, and system testing for internet connectivity purposes.Utilization of a specific Call Center tool - Gescall - Oracle platform - for customer registration and tracking of service provided. Also using the SAP system for monitoring and supporting customers' financial status. Registering… Show more Bilingual technical support to customers, assisting with software and hardware configurations; also serving as an advanced technical support level for Dial-Up configurations, communication protocol setups, and system testing for internet connectivity purposes.Utilization of a specific Call Center tool - Gescall - Oracle platform - for customer registration and tracking of service provided. Also using the SAP system for monitoring and supporting customers' financial status. Registering and consulting the internal knowledge base for specific solution identification. Show less

Postgraduate Degree, Data Science & Machine Learning

Postgraduate Degree, Positive Psychology

Bacharel, Management Of Network And Internet Environments / Web Systems

High School / Technical Degree, Technical In Informatics