Customer Operations Support
Current
Nov 2020 - Present
AeroLeads people directory · profile
Remi C Email & Phone Number
Customer Operations Specialist | Licensed IRS Tax Professional
at
Capsule
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Operations Specialist | Licensed IRS Tax Professional
Location
New York City Metropolitan Area, United States, United States
Company size
Who is Remi C? Overview
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Quick answer
Remi C is listed as Customer Operations Specialist | Licensed IRS Tax Professional at Capsule, a company with 493 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Remi C.
Remi C previously worked as Customer Operations Support at Capsule and Pharmacy Experience Agent at Capsule. Remi C holds Health Services Administration from Cuny School Of Professional Studies.
Company email context
Email format at Capsule
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Capsule
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Profile bio
About Remi C
Hi there and welcome to my LinkedIn!I'm an experienced Customer Operations Specialist adept at optimizing customer experiences and driving operational efficiency. Skilled in team leadership, process improvement, and cross-functional collaboration to ensure high satisfaction levels and foster customer growth. Dedicated to streamlining operations for enhanced customer success and retention.
Current workplace
Remi C's current company
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Capsule
8 roles
Remi C work experience
A career timeline built from the work history available for this profile.
Pharmacy Experience Agent
- Team lead/support for 12 Customer Experience agents. Answer team inquiries in the manager’s absence, update associates on workflow changes, create presentations for team meetings, and provide critical feedback.- Work collaboratively with the Product team to support the execution of operational projects and initiatives, including testing, piloting.
Nov 2020 - Oct 2022
Tax Specialist
Current
Oct 2023 - Present
Guest Relations Specialist
- Handled inbound/outbound communication for approximately 30-40 clients daily, resulting in improved customer relationships and satisfaction.- Managed client accounts and payment records, resulting in accurate record-keeping and improved financial stability.- Mentored new staff on correct procedures, compliance requirements, and performance strategies.
Sep 2019 - Mar 2020
Reservations Specialist / Events Manager
Beatstro
- Manage and supervise a team of 5-6 employees, ensuring they provide exceptional customer service and achieve performance goals.- Analyze data and prepare reports to optimize occupancy rates and revenue, and make recommendations to senior management.- Coordinated event logistics, including setup and breakdown, and ensured events were executed smoothly and.
Nov 2018 - Sep 2019
Assistant Office Manager
Accurate Construction
- Coordinated office operations, including scheduling, record keeping, and procurement of supplies.- Assisted project managers in project coordination, including building client portfolios, scheduling routes, budgeting, and project reporting.- Managed client and vendor relationships, including responding to inquiries and resolving issues.- Provided support.
Jul 2018 - Jan 2019
Financial Aid Advisor
- Provided individualized assistance to students and their families in the financial aid process, including completing the Free Application for Federal Student Aid (FAFSA), and New York State Tuition Assistance Program (TAP), reviewing awards, and answering questions about loan repayment options.- Collaborated with academic departments and other campus.
Nov 2017 - Feb 2018
Reservations Manager
- Managed all aspects of restaurant reservations, including online and phone bookings, walk-ins, and waitlist management.- Trained and supervised a team of reservation specialists to ensure accurate and efficient operations.- Analyzed reservation trends and data to optimize seating capacity and minimize wait times for customers.- Collaborated with the.
Aug 2016 - Nov 2017
Team & coworkers
Colleagues at Capsule
Other employees you can reach at capsulecares.com. View company contacts for 493 employees →
AD
Anna Donkin Calder, Pharmd, Bcps
Colleague at Capsule
New York City Metropolitan Area, United States
View →
NW
Natalie Wollstein, Pharm D
Colleague at Capsule
Charlotte, North Carolina, United States, United States
View →
CM
Caroline Mulcahy
Colleague at Capsule
Dún Laoghaire-Rathdown, Ireland, Ireland
View →
SA
Shawntia Applewhite
Colleague at Capsule
Sicklerville, New Jersey, United States, United States
View →
EP
Eboni Prince
Colleague at Capsule
Jacksonville, Florida, United States, United States
View →
KE
Kristie E Clark, Pharmd, Ba
Colleague at Capsule
New York, New York, United States, United States
View →
RM
Ray Mccormick Iii
Colleague at Capsule
Atlanta, Georgia, United States, United States
View →
JM
Junior Montasse
Colleague at Capsule
New York, New York, United States, United States
View →
AR
Amanda Rogers
Colleague at Capsule
New York City Metropolitan Area, United States
View →
JL
Jennifer Lynch
Colleague at Capsule
Englewood, Colorado, United States, United States
View →
Anna Donkin Calder, Pharmd, Bcps
Colleague at Capsule
New York City Metropolitan Area, United States
View →
NW
Natalie Wollstein, Pharm D
Colleague at Capsule
Charlotte, North Carolina, United States, United States
View →
CM
Caroline Mulcahy
Colleague at Capsule
Dún Laoghaire-Rathdown, Ireland, Ireland
View →
SA
Shawntia Applewhite
Colleague at Capsule
Sicklerville, New Jersey, United States, United States
View →
EP
Eboni Prince
Colleague at Capsule
Jacksonville, Florida, United States, United States
View →
KE
Kristie E Clark, Pharmd, Ba
Colleague at Capsule
New York, New York, United States, United States
View →
RM
Ray Mccormick Iii
Colleague at Capsule
Atlanta, Georgia, United States, United States
View →
JM
Junior Montasse
Colleague at Capsule
New York, New York, United States, United States
View →
AR
Amanda Rogers
Colleague at Capsule
New York City Metropolitan Area, United States
View →
JL
Jennifer Lynch
Colleague at Capsule
Englewood, Colorado, United States, United States
View →
3 education records
Remi C education
Health Services Administration
Associate Of Arts And Sciences - Aas, Biology, General
Chemistry
FAQ
Frequently asked questions about Remi C
Quick answers generated from the profile data available on this page.
What company does Remi C work for?
Remi C works for Capsule.
What is Remi C's role at Capsule?
Remi C is listed as Customer Operations Specialist | Licensed IRS Tax Professional at Capsule.
Where is Remi C based?
Remi C is based in New York City Metropolitan Area, United States, United States while working with Capsule.
What companies has Remi C worked for?
Remi C has worked for Capsule, Truthful Taxes, Llc, Crafted Hospitality, Beatstro, and Accurate Construction.
Who are Remi C's colleagues at Capsule?
Remi C's colleagues at Capsule include Anna Donkin Calder, Pharmd, Bcps, Natalie Wollstein, Pharm D, Caroline Mulcahy, Shawntia Applewhite, and Eboni Prince.
How can I contact Remi C?
You can use AeroLeads to view verified contact signals for Remi C at Capsule, including work email, phone, and LinkedIn data when available.
What schools did Remi C attend?
Remi C holds Health Services Administration from Cuny School Of Professional Studies.
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