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Rena Li is listed as Product Manager, Consumer Acquisition at Westpac, a with 15038 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Rena Li.
Rena Li previously worked as Associate, Client Experience & Engagement, Private Wealth at Westpac and Strategy & Risk Analyst, Mortgages at Westpac. Rena Li holds Bachelor Of Arts And Advanced Studies, International Relations And International Business from University Of Sydney.
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Rena Li is a Product Manager, Consumer Acquisition at Westpac. She possess expertise in leadership, microsoft office, microsoft word, research, public speaking and 3 more skills. She is proficient in Mandarin and Cantonese.
Listed skills include Leadership, Microsoft Office, Microsoft Word, Research, and 4 others.
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Sydney, New South Wales, Australia
• Responsible for the acquisition and activation for consumer transaction accounts across all Westpac brands. • Manage go-to-market initiatives end to end, coordinating with cross-functional teams to drive lead conversion and quality account funding within the first 90 days.
Sydney, New South Wales, Australia
• Supported the portfolio growth of high-net-worth client relationships and enhancing the experience and engagement of new and existing clients.• Created a Client Onboarding Service Standards Guide for private bankers, optimising the client onboarding process and elevating overall service quality.• Designed wireframes for the Global Investment Services landing page, implementing user centric enhancements and optimisation adjustments.• Planned and coordinated exclusive client event launches, managing customer communications, content production
• Developed a post-settlement servicing strategy and service blueprint, in collaboration with cross functional SMEs to recommend loyalty propositions for customer retention.• Shaped digital execution roadmap and led business planning for leadership offsite to drive future strategic prioritisation.• Streamlined the mortgage sales quality process into a singular checking function, in full compliance with Westpac’s Responsible Lending Obligations.
•Led the uplift of home loan webpages focused Repayments, Portability and Home Loan Health check, driving uplift in retention performance and Net Promoter Score (NPS) touchpoint.• Addressed customer pain points and form length to minimise errors in the online application process, through lender interviews and user testing.• Developed product prototypes and user flows enabling customers to create and save personalised profiles during their home loan research.
Hong Kong Sar
Global Consumer Banking Operations and TechnologyFull time return offer received
Activities and Societies:Distinction Average Dalyell Scholars Program: by invitation to their high achievers’ program with a minimum.
Activities and Societies: Student Leader (2015-2016), Junior Achievement Hong Kong: Operations Manager, Stride for A Cure: Director.
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Rena Li works for Westpac.
Rena Li is listed as Product Manager, Consumer Acquisition at Westpac.
Rena Li is based in Sydney, New South Wales, Australia while working with Westpac.
Rena Li has worked for Westpac, Citi, Chief Executive Women (Cew), and Meltwater.
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Rena Li holds Bachelor Of Arts And Advanced Studies, International Relations And International Business from University Of Sydney.
Rena Li is listed with skills including Leadership, Microsoft Office, Microsoft Word, Research, Public Speaking, Critical Thinking, Social Media Marketing, and Microsoft Powerpoint.
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