Renaldi Hernández
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Renaldi Hernández Email & Phone Number

Software Quality Analyst at Firmex
Location: Managua, Nicaragua 3 work roles 1 school
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Firmex
Role
Software Quality Analyst
Location
Managua, Nicaragua
Company size
76 employees

Who is Renaldi Hernández? Overview

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Quick answer

Renaldi Hernández is listed as Software Quality Analyst at Firmex, a with 76 employees, based in Managua, Nicaragua. AeroLeads shows a matched LinkedIn profile for Renaldi Hernández.

Renaldi Hernández previously worked as Software Developer in Test at Firmex and Software Quality Analyst at Ooqia. Renaldi Hernández holds Bachelor Of Engineering - Be, System Engineering from Universidad Centroamericana, Managua.

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Email format at Firmex

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Firmex

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Profile bio

About Renaldi Hernández

I enjoy making sure that our applications meet the customer requirements, while also ensuring that they will be able to enjoy their experience. Working as a Software Quality Analyst has taught me that customer satisfaction is a process that involves everyone on the team, from the moment we receive their requests, the process of creating such pieces of software, and evaluating them to assert 100% this is what they wanted. I'm a QA with 3+ years of experience working with different technologies, and platforms. Mostly working in agile teams. Both performing manual and automated testing. And I crave for learning more and more. If I'm able to break your app while testing, then my day is complete.

Current workplace

Renaldi Hernández's current company

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Firmex
Firmex
Software Quality Analyst
toronto, ontario, canada
Website
firmex.com
Employees
76
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3 roles

Renaldi Hernández work experience

A career timeline built from the work history available for this profile.

Software Developer In Test

Current
Firmex

Costa Rica

Aug 2023 - Present

Software Quality Analyst

Ooqia

Nicaragua

*Conducted comprehensive manual smoke, UI, functional, and regression testing on web and mobile applications to ensure software quality.*Proficient in API testing, ensuring the seamless integration and functionality of backend systems.*Implemented test automation tools like Cypress and Playwright to automate testing processes, improving efficiency and accuracy.*Designed and executed detailed QA documentation, including test plans, test cases, and bug reports, to provide clear insights and facilitate effective collaboration.*Expertise in documenting Product Backlog Items (PBIs) and User Stories as part of different agile frameworks, contributing to coherent project management and streamlined development processes.

May 2020 - May 2023

Technical Support

Onelink

*Assisted configuring and setting up VoIP systems remotely.*Provided expert technical assistance to customers via live calls, ensuring prompt resolution of their inquiries, concerns, and issues, both in English and Spanish.*Effectively documented customer interactions, including issue details, resolutions, and follow-up actions for data analytics.*Consistently met or exceeded performance metrics, including call resolution time, customer satisfaction ratings, and service level agreements.

Apr 2018 - Apr 2019
Team & coworkers

Colleagues at Firmex

Other employees you can reach at firmex.com. View company contacts for 76 employees →

CE Cristian Espinosa Enriquez Cristian Espinosa Enriquez Colleague at FirmexMexico View → AD Aj Del Rosario Aj Del Rosario Colleague at FirmexToronto, Ontario, Canada View → JC Jordan Chan Jordan Chan Colleague at FirmexGreater Toronto Area, Canada View → KC Krystina Correa Krystina Correa Colleague at FirmexGreater Toronto Area, Canada View → DO Daniel O. Daniel O. Colleague at FirmexOttawa, Ontario, Canada View → JR Jacob Renaud Jacob Renaud Colleague at FirmexToronto, Ontario, Canada View → CA Cj Arachchi Cj Arachchi Colleague at FirmexToronto, Ontario, Canada View → ER Elaine Reambonanza Elaine Reambonanza Colleague at FirmexGreater Toronto Area, Canada View → JE Jared Eason Jared Eason Colleague at FirmexSaskatoon, Saskatchewan, Canada View → CY Chad Yacobucci Chad Yacobucci Colleague at FirmexGreater Toronto Area, Canada View →
1 education record

Renaldi Hernández education

FAQ

Frequently asked questions about Renaldi Hernández

Quick answers generated from the profile data available on this page.

What company does Renaldi Hernández work for?

Renaldi Hernández works for Firmex.

What is Renaldi Hernández's role at Firmex?

Renaldi Hernández is listed as Software Quality Analyst at Firmex.

Where is Renaldi Hernández based?

Renaldi Hernández is based in Managua, Nicaragua while working with Firmex.

What companies has Renaldi Hernández worked for?

Renaldi Hernández has worked for Firmex, Ooqia, and Onelink.

Who are Renaldi Hernández's colleagues at Firmex?

Renaldi Hernández's colleagues at Firmex include Cristian Espinosa Enriquez, Aj Del Rosario, Jordan Chan, Krystina Correa, and Daniel O..

How can I contact Renaldi Hernández?

You can use AeroLeads to view verified contact signals for Renaldi Hernández at Firmex, including work email, phone, and LinkedIn data when available.

What schools did Renaldi Hernández attend?

Renaldi Hernández holds Bachelor Of Engineering - Be, System Engineering from Universidad Centroamericana, Managua.

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