Renan Eymard De Sousa Santos Email & Phone Number

State Of São Paulo, Brazil

São Paulo, São Paulo, Brasil

• Report to Senior Business Analyst – Responsible for adapting card schemes compliance documentation for Latin America and the Caribbean region.Key actions and results:
• Analyzing Visa, Mastercard and Amex compliance documentation and adapting it for Latin America and the Caribbean countries;
• Rearranging Sharepoint list of items to be analyzed in a way to improve the flow and accelerate the process of analysis;
• Project in progress to migrate document analysis to Jira.

São Paulo, São Paulo, Brazil

São Paulo, São Paulo, Brazil

• Report to Data Engineering Product Coordinator – Responsible for managing the backlog, writing documentation, and monitoring development with Engineers.Key actions and results:
• Project aimed at enhancing the student's Academic Journey, continuously monitoring the quality of provided content and improving their experience;
• Tutoring Project to monitor communication between students and tutors, ensuring students receive adequate support;
• Project to monitor the NPS regarding the institution, enabling the Satisfaction Research area to assess student satisfaction with various aspects of the institution and address improvements effectively.

São Paulo, São Paulo, Brazil

• Scrum Master (02/2023 – 10/2023) – Report to Project and Development Manager. – Responsible for structuring the Scrum framework and overseeing 3 development squads.Key actions and results:
• Successfully promoted the adoption of the Scrum framework across three development squads;
• Facilitating Scrum ceremonies (Daily, Planning, Review, Retrospective);
• Procuring Jira Software and Bitbucket services, working directly with the Atlassian provider;
• Successfully implemented Jira Software, defining its configuration and standardization, and training development squads to provide transparency regarding project progress.Product Owner (Temporary) (02/2023 – 04/2023) –.
• Organization and refinement of the billing product backlog;

São Paulo, São Paulo, Brazil

• Project in Financial Services (02/2022 – 02/2023) – Report to Manager. – Responsible for gathering functional and technical requirements, managing the backlog, and monitoring development with developers. Project for a.
• Requirements gathering with the client, creating specification documentation including text specifications, BPMN flowcharts, functional test scenarios, and low-fidelity prototyping (wireframing);
• Involvement in the Onboarding and Monetary areas, covering a significant portion of the platform's functionality;
• Writing user stories based on technical requirements (BDD, INVEST, REST API, and data modeling);
• Continuous refinement of requirement documentation and user stories, facilitating software development.Project in Communications and Media (07/2021 – 02/2022) – Report to Senior Business Analyst. – Responsible for.

Serra, Espírito Santo, Brazil

• Report to Specialist Engineer – Responsible for handling data related to the maintenance of the entire plant.Key actions and results:
• Extracting data related to plant failures from the ERP system and processing the data;
• Assist in creating maintenance plans for different areas of the plant and inputting new plans into the system;
• Collecting data and KPIs related to the company's Asset Management, and preparing presentations for executive reporting.

Master Of Business Administration - Mba, Digital Business

Bachelor'S Degree, Mechanical Engineering