Renata Consalter Email & Phone Number

Limeira, São Paulo, Brazil

Oversee high potential global accounts for beverage segment. Develop relationship, increase projects pipeline and attend customer needs in accordance to the business strategy. Directly responsible for the customer with the higher business potential for the company. Rebuilt relationship with key accounts by regaining trust and reengaging customers..

São Paulo Area, Brazil

• Oversaw global affiliates accounts (USA, Belgium, Japan, China) and Latin America customers. Managed product allocation based on customer needs, business strategy, inventory and production plan. Segment represented 82%.
• Achieved USD 7.2 million of business profit in the fiscal year and grew net sales by 18% overall from the previous year.
• Created an effective forecast control system for scarce product sales, increasing forecast accuracy from 72% to 95%.
• Focal point of contact for global affiliates issues, reviewed requirements and defined the appropriated execution channel.
• Participated in sales and operations planning (S&OP) implementation in conjunction with Supply Chain (SCM) and customer service (CS) teams. Received a Best Practice Award.
• Designed a strategy to strongly retain Latin America business by providing constant communication, solid technical education and service excellence. Sustained strategy by expanding applications possibilities based on.

São Paulo Area, Brazil

• Coordinated and directed routine CS activities; provided leadership focused on making data-driven decisions, building strong teams, and reducing internal and external conflicts. Acted as co-responsible for the.
• Reduced 40% of customer complaints by ensuring the properly handle and register of occurrences, improving operational process and introducing concepts of operational excellence and customer experience.
• Implemented order management system that improved information management and reduced by 80% of customer complain related to service in Latin America and Affiliates.
• Increased on time delivery Export from 60% on 1st semester to 90% on 2nd semester through effective teamwork with production planning and control (PCP), SCM, and logistics.
• Refined team communication and cooperation by initiating weekly meetings. Improved transfer of knowledge, back-up support and team ability to problem solve.
• Drafted and standardized procedures for domestic and international CS activities in order to clarify responsibilities, reduce mistakes and conflict.

Limeira E Região, Brasil

• Led program and key innovative projects to increase Animal Nutrition business competitiveness through new technologies implementation, raw material diversification, cost reduction and suppliers’ development..
• Coordinated project plans that addressed business challenges, monitored project progress, adjusted schedules and plans as needed, and identified and resolved issues to ensure project success. As result, reduced US$ 5M.
• Headed projects of new main raw material diversification; identified source options and introduced 3 alternative materials that reduced production costs by $1.5M US/year, with low capital investments.
• Worked closely with multifunctional team members; managing and running strategic projects to overcome procurement issues through negotiations with commercial team, suppliers, stakeholders, and operation members.
• Identified “off the radar” suppliers of new main raw material via procurement activities, networking, analytical skills, and market research. Resolved supplier performance issues to meet suppliers standards.
• Built-out a basic methodology based on PMI to enhance project success and implemented a project management office structure (PMO) to support on monitoring project progress and timelines. Resulted in higher commitment.

• Developed and implemented projects of new technologies in laboratory and industrial environments.
• Confirmed the adequacy of new biotechnologies received from global R&D into Brazilian environment by designing experiments in laboratory, analyzed the results and proposed new experiments in order to achieve expected.
• Scale-up analysis and commercial plant evaluation by carefully monitoring the process behavior and previously define countermeasures for performance variation.
• Development of database and flowsheets for different targets of yield and production and for different material suppliers in a preventive way for possible market fluctuation.
• Collaborated with purification process for Skipping Ion Separation Project by defining quality criteria in upstream based on analytical evaluation

Pederneiras, SP

Evaluation and implementation of alternatives to the productive process. Focus on cost reduction, safety and better working conditions.

Marketing Introduction

Postgraduate Degree, Project Management

Management of projects based on best practices promoted by the Project Management Institute (PMI).

Graduation, Chemical Engineer

Financial Acumen

International Sales & Business Strategy

Pmdome Workshop

Project Management Agile Training

American Culture And English Language

Training, Organizational Leadership