Renata P. Email and Phone Number
renatabpinto@yahoo.com.br / 55-21-99966-4253.Goals:. Work as public relations, bilingual customer service (English and Spanish), guest service or guest success. Work with companies that are focused on entrepreneurship / innovation and have tools for the development of employees new skills;. In search of professional relocation around the world.Summary of qualifications: . Entrepreneur and self-employed from 2008 to 2018 with experience in customer service, sales and administrative jobs;. Good knowledge in logistics, space organization and time management;. Experience in bilingual customer service with 1 year abroad working experience;. After graduation, work in stores and architectural offices focused on the interior design area and joinery projects;. Abiliity to work with persistence, patience and resilience;. Fluent in english and Spanish;. Certification by Mastery University Anthony Robbins INC;. Certification in Startups and Startups Weekends 54 hrs.
The Emerald House - Lisbon, A Curio Collection By Hilton
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Front Desk ReceptionistThe Emerald House - Lisbon, A Curio Collection By Hilton Oct 2024 - PresentLisbon, Portugal. Tarefas administrativas inerentes a função. Verificação de meios de pagamento. Proceder chek-ins / check-outs durante o turno. Dar respostas as solicitações dos hóspedes. Apresentaçáo dos serviços do hotel. Aplicação dos standarts Hilton. Realização de auditorias diárias referente ao turno. Atendimento de ligações internas e externas
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Customer Service SpecialistMarriott Hotels May 2023 - May 2024Orlando, Florida, United StatesFront desk agent, AYS (at your service), Rooms control and Bellstand. -
Entrepreneur, Bussiness Woman And CeoRbpinto Productions Mar 2008 - May 2023Greater Rio De JaneiroOwner, creator and administrator of 3 brands:. RSvariedades (Parties Favors): www.rsvariedades.com.br. Brigadeiro do Barão (Pastrie): www.brigadeirodobarão.com.br. Festas com Estilo (Social Events decorations): www.facebook.com/renatapintofestas/ . Dealing with all areas from Guest first contact to final delivery of the purchased product/service.
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Guest Service Front DeskRio 2016 - Comitê Organizador Dos Jogos Olímpicos E Paralímpicos Jul 2016 - Sep 2016Rio De Janeiro Area, BrazilGuest service for athletes who resided in the Olympic and Paralympic Village during the Rio 2016 Olympics Games. Resolution of problems such as: building maintenance inside the apartments.Lost keys. Cleaning service. Change of towels and bedding. Lost and found. General information on Olympic transport. Tourist information about the city of Rio de Janeiro. General information about the other departments within the Village. General information about the Olympic and Paralympic event. -
ArchitectAf Arquitetura Jun 2008 - Jan 2009Rio De Janeiro Area, BrazilCustomer Support in negotiations with suppliers of materials and hiring the work executors. Supervision of the work execution and services. Spreadsheet management costs and budgets. Development of executive projects and woodwork projects and details.
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ConsultantSecurit Mobiliário Oct 2007 - May 2008Rio De Janeiro Area, BrazilDevelopment projects for the corporate sector. Sale of corporate furniture for various industries. Support for architectural firms in commercial projects. -
Assistant Of Sports Operations And PoliciesComitê Olímpico Brasileiro Jun 2007 - Jul 2007Rio De Janeiro Area, BrazilTeam responsible for the logistics of the athletes training in 49 sports facilities. Monitoring compliance with training schedules, as well as solving problems related to them.
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Public Relations, Customer Service And Cultural Representative.Walt Disney World Apr 2006 - Apr 2007Orlando, Florida AreaProvide service and outstanding customer support, trying to meet all the needs thereof; Act as the company's communication channel to the interests and customer suggestions; Communicate extensively with other areas within the company. Present, demonstrate and interact with customers about their experiences around the property of the company; Extend assistance to clients in order to solve small and large problems in a short period of time. -
Consultant And ArchitectDominici Iluminação Decorativa Apr 2005 - Feb 2006Rio De Janeiro Area, BrazilDevelopment of decorative ilumination projects. Sale of domestic and imported products related to decorative lighting.
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ArchitectForma Arquitetura Apr 2003 - Mar 2005Rio De Janeiro Area, BrazilCustomer Support in negotiations with suppliers of materials and hiring the work executors. Supervision of the execution of works and services. Spreadsheet management costs and budgets. Project development.
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Architect InternForma Arquitetura Apr 2003 - Oct 2003Rio De Janeiro Area, BrazilCustomer Support in negotiations with suppliers of materials and hiring the work executors. Supervision of the work execution and services. Spreadsheet management costs and budgets. Development of executive projects and woodwork projects and details.
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Sales Consultant And Customer ServiceWalt Disney World Nov 2003 - Feb 2004Orlando, Florida AreaResponsible for sales. Demonstrate products and evaluate the profile of customers. Guide and inform customers about the best product. Stock organization. Replacement of products in the exhibitors. Workplace: Hollywood Studios
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Architect InternBressane Arquitetura Feb 2002 - Apr 2003Rio De Janeiro Area, BrazilDevelopment of industrial architecture projects. Spreadsheet management costs and budgets. Development of executive projects and woodwork projects and details.
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Architect InternSilvana Rocha Arquitetura Jan 2001 - Jan 2002Rio De Janeiro Area, BrazilCustomer Support in negotiations with suppliers of materials and hiring the work executors. Supervision of the work execution and services. Spreadsheet management costs and budgets. Development of executive projects and woodwork projects and details.
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Sales Consultant And Customer ServicePlanet Hollywood International Jul 2000 - Jan 2001Orlando, Florida AreaResponsible for sales. Demonstrate products and evaluate the profile of customers. Guide and inform customers about the best product. Stock organization. Replacement of products in the exhibitors. Workplace: Hollywood Studios -
Food And Beverage ServerWalt Disney World Jun 2000 - Aug 2000Orlando, Florida AreaWorkplace: All Star Movies Resort food court
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Architect InternSilvana Rocha Arquitetura Jan 2000 - Jun 2000Rio De Janeiro Area, BrazilCustomer Support in negotiations with suppliers of materials and hiring the work executors. Supervision of the work execution and services. Spreadsheet management costs and budgets. Development of executive projects and woodwork projects and details.
Renata P. Skills
Renata P. Education Details
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Hospitality Administration/Management -
Mastery University - Robbins Research International, Inc.10 -
Histórico Escolar
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Participação Em Congressos, Cursos, Workshops E Bienais.
Frequently Asked Questions about Renata P.
What company does Renata P. work for?
Renata P. works for The Emerald House - Lisbon, A Curio Collection By Hilton
What is Renata P.'s role at the current company?
Renata P.'s current role is Guest Service, Guest Experience and Guest Success Expert (searching for new opportunities).
What schools did Renata P. attend?
Renata P. attended Centro Universitário Fmu | Fiam-Faam, Mastery University - Robbins Research International, Inc., Universidade Santa Úrsula, Histórico Escolar, Participação Em Congressos, Cursos, Workshops E Bienais..
What skills is Renata P. known for?
Renata P. has skills like Atendimento Ao Cliente, Arquitetura, Empreendedorismo, Microsoft Excel, Microsoft Office, Microsoft Powerpoint, Microsoft Word, Management, Customer Service, Entrepreneurship, Public Relations, Social Media.
Not the Renata P. you were looking for?
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