As part of the plant leadership team, this role was responsible for the delivery of manufacturing IT solutions for Vistaprint in Deer Park including the management of data analytics and network infrastructures.• Accountable for overseeing program and project management in the plant for data analytics and IT network solution projects to support product opportunities to service marketing expectations.• Management of plant information systems to support plant daily activities.• Strong development capabilities utilizing tools including ETL, SQL, Tableau, Looker, and Snowflake• Manage global processes to pro-actively protect consistent service quality through rigorous management of change control and acceptance into service procedures.• Oversee the integration of all services and constantly improve the quality and inter-working of the whole service team, including external service partners and suppliers to ensure a seamless end-to-end delivery of service for operations clients.• Maximizes and balances productivity growth and global standardization opportunities• Ensuring re-use, knowledge sharing and promoting the increased use of global standards including Lean Management methodologies.• Managing local team to ensure they effectively work with local clients to understand and translate business requirements into software requirements in-line with global standards, established processes and/or resource availability.Accomplishments• Project delivery. Building of a capability to support both major program of work as well CI activities• Analytics. Building an analytics function for both project and operational reporting.• Lean Management. Support of lean principles for both projects and operational requirements.• Technical Support Unit. Build function to provide the daily technical support function.• Plant Development. Support function standardization across the plant.

Management of information systems which meet government standards towards energy management and carbon emission management. Working to ensure these sectors maximise options in the development of IT systems which support the industry develop sustainably options to meet carbon management targets set by government as well as ensuring through design that thermal performance can be achieved.Key Skills• Program / project management across energy customer groups.• Build Energy Sector Customer relationships.• Develop Domain knowledge to support customer base.• Develop strategies that exploit market trends and supports customer needs.• Building of a testing framework to ensure meeting project delivery expectations.• Build a resource framework that supports resource requirements.Accomplishments• Supported several companies to maximise their ability to manage government initiatives in meeting energy management requirements.• Developed several systems for clients to manage government reporting requirements for energy management.

Program Head growing the Insurance business for Satyam in the Australian and New Zealand region as well Program Managing all deliverables across the customer group. Ensured that the Insurance Customers were linked with Satyam Insurance services and ensured delivery excellence of these services.Responsible for increasing Insurance Domain knowledge in this region as well as ensuring customers understood the generic services including BPO, ITO, Testing, and generic application services. Accomplishments• Developed the business supporting several new clients in Australia relying on Satyam capabilities. • Increased the Insurance domain activity for Satyam in Australia.• Developed new processes to support customer requirements.

End to End accountability (Program / Project initiation through to implementation and ongoing maintenance) for the delivery of new/enhanced services capability for Human Resources, Finance and Risk Businesses. Allowing these businesses to meet objectives, being consistent with architectural direction and industry benchmark standards for productivity. End to End accountability for existing application portfolio is to ensure that all service levels are being met through the provisioning of maintenance support. Responsibility also extends to the direction, vision and strategy formulation and implementation for the development, support and testing streams.Accomplishments• Supported offshoring to India a major section of the NAB Enterprise systems. This included project management of specific projects to create the remote service processes for the teams located in India• Was responsible in the creation of the SAP support team serving several teams globally across different businesses. • Managed the IT support teams locally to ensure continuity of business requirements daily.