Rendi Basinger Email & Phone Number

-Report to Chief Compliance Officer-Manage and direct a team of 8 who maintain over 25,000 licenses (MLO, Company, and Branch), ~1,500 sponsored individuals, and 35 branches-Create policies and procedures in order to stay compliant with the SAFE Act-Build company relationships with State regulators-Interpreted and disseminated regulatory changes at Federal and State level-Completed quarterly Mortgage Call Reports alongside audit and accounting departments-Work with Product Strategists to implement internal audit reports -Foster an enjoyable work environment for my direct reports by creating trust and as a result, high employee retention

Columbia, Missouri Area

Columbia, Missouri Area

Officially the 21st best medium place to work in The United States for 2012. So happy to be a part of such a life-enhacing company! Manage mortgage loan files to ensure all things necessary are done for our files to close. Managing a pipeline of 30+ files, approving the HUD-1 prior to closing, determining if a file is ready to be underwritten, ordering loan documents, reviewing them for accuracy and maintaining an expert’s knowledge on VA loans.•Disclose loan package to borrowers. •Maintain knowledge on guidelines for VA, FHA, USDA, and Conventional Loans •Verify accuracy of borrower’s income, assets, and liabilities. •Verify accuracy of loan fees and charges.

Columbia, Missouri Area

Process auto claim files from beginning to end and answering questions for insureds and claimants pertaining to all aspects of their claim.

Columbia, Missouri Area

As a State Farm employee I am dedicated to providing customers with a remarkable experience. As a claim processor my job is important to the company because my service represents the company, as I have direct contact with current and potential customers in times of need throughout the whole claim process. I completed a 4 month training program based on claim handling and customer service. My duties include, but are not limited to:Applying claims settlement procedures to process claims, handling liability decisions for certain types of claims, approving estimates, initiating claim payments, and closing claim files.Communicating with customers and associates over the telephone, and in written correspondence.Using State Farm claims systems and other technologies to perform job duties.Working in a collaborative team environment to handle a large volume of claims and telephone calls.

Sun Loan is a finance company that provides installment loans helping people when they need it most in over 200 locations all across the United States. I completed a two month long training process focused on customer service, financial processes, and tax preparation. While employed at Sun Loan I was responsible for:Taking loan applications.Collecting on delinquent loans.Helping my team reach our weekly and monthly goals.Renewing and starting new loans.

The Villager on Broadway was one of the most popular places for men and women all across Missouri to buy formal gowns, wedding dresses, and tuxedos. I managed day to day operations and ran the boutique for the owner, who was not able to be at the store often. Duties assigned to me as a manager included, but were not limited to:Planning and executing all bridal trade shows.Media planning and placement-radio/television/print/social media.Hiring, and training staff.Buying and maintaining inventory.Sales and consultingHelping coordinate “Going out of Business Sale.”

Buckingham Smokehouse is a small business in Mid-Missouri, which attracts customers from everywhere around the country. There is a very wide variety of people who come into Buckingham Smokehouse, and to all of them I was able to provide a great experience. Responsibilities I was assigned while working included:Hiring, terminating, and scheduling employees.Running end of day reports.Handling of all monies paid to restaurant in a single day.Responding to customer requests and complaints when needed.Serving and greeting customers.