• File clerk and administrative assistant for counseling center that treats combat veterans. Responsibilities included:• Answering and directing incoming telephone calls as well as making outgoing calls to clients.• Managing and organizing client's charts in center’s extensive file room.• Inputting client information into secure database as well as reviewing and inputting counselor’s activity reports. • Greeting and assisting incoming clients with information concerning center’s policies and procedures.• Managing counselor’s calendars as well as managing counselor’s appointment schedules.• Copying and faxing counseling records as well as drafting and mailing correspondence to clients.