Rene Joubert Email & Phone Number

Johannesburg, Gp, Za

South Africa

South Africa

Durban Metropolitan Area

• Grow Sureswipe’s integrated client base• Sales acquiring and management • Organising and hosting events with the purpose of networking with POS Vendors/ Resellers for leads generation• Client relationship management• Management of client’s portfolio• Conflict resolution and providing clients with timely solutions• Report on the status of accounts and transactions• Setting and tracking sales account targets• Monitoring sales metrics• Hunting for new clients• Converting prospective clients into long term business partners.• Offering the clients, a solution that puts their business interests at the core:• Gift and Loyalty products• Cash advance options

• Analysing forex markets to determine trends and achieving targets• Grow market share by seeking opportunities to cross-sell• Seek opportunities to improve business processes• Determine optimal margins from client portfolios by capitalising client knowledge and relationships• Manage client portfolios and optimise servicing of clients by collaborating with• Client Divisions and relevant stakeholders• Drafting reports• Managing conflict situations• Building and maintaining effective cross-functional relationships with internal and external stakeholders• To market and sell Nedbank products to meet the needs of customers and stakeholders to achieve business objectives• Fraud training

• Manage relationships with merchants and contribute to projected increased income• Maintain retention within portfolio• Fraud training• Identification of risk clients• Achieving sales targets• Pricing maintenance• Relationship building with Travel Management Companies (“TMC’s”)• Converting TMC debtors’ accounts to card in order to acquire new business• Assisting with Government tenders• Conducting and assisting training workshops• Presentation of card products• Attend to card related queries

• Administration of client accounts• Relationship management and sales• Processing of new contracts• General office administration and database management• Assessment of financial statements

Corporate sales:• New business acquisition; the main focus was on Governmental departments• Presentations of card products• Interaction with a large network of travel agencies through corporate accounts (national and multi-national companies)• Strong focus on corporate business organisations, including government• Processing of FICA compliance• Administrating of application processing• Processing of new business applications and assessing eligibility• Corporate client relationship management• Assessment of financial statementsKey accounts:• Strong focus on corporates, including government institutions and TMC’s.• Departments dealt with: Correctional Services, Environment & Tourism, Science & Technology, Health, Home Affairs, Arts & Culture, Transport, Communications and Social Development, Semi-Government Departments: SITA, IDP, Safer Africa, Development Bank, Eskom, Umalusi, Nepad, SALGA, SEDA and SA Tourism• Control Key Account Portfolio of ± 60 companies• Specialised service to high expenditure companies• Reconciliation of accounts and assist Credit Control with arrears• Cross-selling• Problem solving of Card related queries• Reviews on client expenditure• Providing monthly and weekly reports• Presentation of proposals• Assessment of financial statements

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