NCSU Crafts Center Makerspace Technician supporting design and fabrication of user projects; managing tech support requests; and resolving design, fabrication, and operational issues.Responsibilities:• Evaluate, maintain, and update technological and operational infrastructure of the studio• Service and produce client/member work via additive and subtractive fabrication (laser cutting/engraving, water jet cutting, 3D printing, etc.); offering workflow and data management suggestions; promoting the C:LAB on campus; and supporting instructors• Maintain, deploy, and supervise all computers, equipment, and software in the makerspace• Responsible for initial prioritization, troubleshooting, resolution, escalation, and timely response to user requests and issues• Provide support for C:LAB members and students by answering technical questions• Assist with password resets, accounts, permissions, and general network troubleshooting in cooperation with University IT- Maintains documentation for network, user applications, safety and use, and software• Work with the Director to identify trends, roll out proactive projects, and other duties as assigned• Manage C:LAB inventory, supplies, and materials• Work with Director and instructors to develop maker projects and expand the curriculum.• Provide orientation to [new] instructors and students• Provide, gather, and manage all documentation relating to user manuals, best practices, and health and safety expectations and assures and maintains best practices related to student health and safety by teaching/conducting proper technique and supervision

Ceramic Studio Student Worker supporting Senior Technician in maintenance of studio facilities and processing of clay, glazes, and user workpieces.• Support facility improvement projects (re-organization and storage fabrication)• Process and package reclaimed clay for student use• Evaluate workpieces for bisque and glaze firing feasibility• Assist in kiln setup and maintenance• Load and unload workpieces from kilns

Student Worker responsible for managing photography equipment rentals and assisting in basic studio photography techniques.• Manage inventory of digital photography and studio lighting equipment (cameras, batteries and cables, tripods, lighting and lighting stands, diffusers, backdrops)• Assist in equipment rentals and provide technical support for setup and usage• Assist users with basic studio photography techniques (shot composition and planning, lighting setup, camera/lens setup, etc.)

Business Architect leading IT and commercial capability improvement projects through process documentation, capability analysis, and stakeholder interviews.• Lead process improvement and IT integration initiatives for Worldwide IT & Commercial Operations in alignment with corporate strategy and functional area needs• Interview stakeholders to document, standardize, and improve business capabilities, IT system infrastructure, and business processes • Write and recommend change management plans to senior management, including future state processes, roles, responsibilities, organizational structures, and system landscapes• Design and present capability maps, operating models, UML sequence diagrams, and system landscape diagrams to promote common understanding of enterprise architecture and operational models in current and future states• Design and deliver internally-developed capability analysis methodology educational material to cross-functional teams and junior resources• Completed process and technology analysis projects in event management, field resource processes, product launch support, HCP transparency reporting, and capability assessment streamlining

Healthcare data solutions analyst implementing custom business intelligence applications for pharmaceutical, biotechnology and life science clients.• Conduct business requirement gathering and user acceptance testing sessions to document client data usage requirements, analytic processes and business rules• Collaborate with clients’ commercialization teams to develop mockups of customized data reports and dashboards• Work with development, quality assurance, and ongoing support teams to manage software development lifecycle

Business analyst supporting development of business capabilities, organizational efficiencies and process improvements across functional areas.• Interview stakeholders and review existing documentation to capture current state business capabilities and processes for improvement projects• Develop change management plans with senior management, including future state processes, roles, responsibilities, organizational structures and system landscapes• Design and present capability maps, activity models and sequence diagrams to promote common understanding of organizations in current and future states• Principal Projects: Customer Connection Center & Program Engagement Center; Integrated Multi-Channel Marketing Operations; Media & Search Operations; Data Policy Framework; Global Pharmacovigilance & Epidemiology; Congresses, HCP Interactions & Global Meetings Management

Marketing and public relations coordinator promoting public and private clients in collaboration with in-house design team.• Lead client engagements and collaborate with designers to deploy multimedia advertising and publicity campaigns• Develop campaign strategies and write brand-reinforcing content, including blog entries, social media content, press releases, print and digital advertising copy, video scripts, email marketing and sales literature• Manage client social media accounts, website content and press contacts• Provide event promotion, execution support and reporting coverage• Client industries include sports and recreation, business improvement districts, benefits management, local government code enforcement