Rene Navas Email & Phone Number

Miami/Fort Lauderdale Area

Miami, Florida

• Planned and Implemented Business Operating Strategy and goals for all Business units which included the Management of Ten Teriyaki Madness Fast Casual Japanese Franchised Restaurants, three 43 Bottles Eatery, a Tapas and Wine concept created in 2018 of which I am one of the founders and Two AAMCO Transmission and full car care shops franchised through AAMCO• Established policies and procedures to promote company culture, mission and vision Statement of the 3 different brands operating under the Out of the Box Franchises.• Executed and negotiated lease agreements to establish each brand in the right location• Responsible for overseeing all pre-opening expenses, construction execution and progress, financial performance and the work of the company Executives• Lead the recruiting efforts of all brands to position key employees in each location to successfully operate each business unit.• Initiated and organized the marketing strategy of all three brands to flawlessly promote each business locally• Created Sales calls to increase brand awareness and promote each brand accordingly• Managed relationships with vendors and suppliers for all three branded businesses• Accountable for the profitability and financials of all brands under the Out of the Box umbrella, a 10 million operationOut of the Box Franchises owns 10 Teriyaki Madness Casual Asian Restaurants locations in the Miami area.

Dorado Beach, A Ritz-Carlton Reserve

Miami Beach, Florida

02/12- Present Residences Manager/ The Residences at the Ritz-Carlton Philadelphia• Successfully managed the operations of the tallest luxurious condominium tower in the city (48 stories skyscraper) as the sole emergency lead task force member.• Regional Librarian/ Auditor of Governance and Compliance (North East Region)• Worked alongside a Prominent Developer to ensure the project met standards needed to reach sales goals.• Monitored and enforced Condominium Rules and Regulations and ensured both residential and commercial tenants compliance.• Managed all departments within the Ritz-Carlton’s $285 million Real Estate Residential Project.• Operated within the constraints of a $4 million condominium budget and provided timely reporting of financial performance and projections to the Board.• Achieved budget surplus of 100K in 2012; a 50% increase from the previous year.• Scheduled and forecasted all departments within the building to ensure proper staffing• Advertised open positions in the appropriate venues to attract diverse candidate pool• Selected, interviewed and hired candidates for the open positions. • Responsible for the hourly performance appraisal process.• Coached and counseled employees as needed (progressive discipline process)• Developed Employee Action Planning from 63% in 2011 to 100% in 2013.• Improved employee engagement scores (a Gallup survey) from 76% to 89% in 2013• Increased Mystique compliance (guest profile data system- a CRM system) from 29% to 91% within a year.• Surpassed the Company Brand Standard Audit with a 97.4 score.• Ensured the consistent implementation of high standards for all aspects of life safety, loss prevention and privacy protection • Educated employees on Human Resources policies, benefits and procedures• Initiated agreements with food vendors to create unique events for the Residences.• Opened The Residences at the Ritz-Carlton Montreal as a trainer- 05/2013

Baltimore, Maryland