Renee Collins Email and Phone Number

Oversee the Contracting Business for Red Hawk Fire & Security

Oversee all Installation Operations for Los Angels and Orange County

Lead 11 administrative personnel supporting customer service operationsOversee all facets of dispatch, billing, contracts administration, and customer supportManage service revenue and ensure month end closeTrack monthly revenue to monitor trends, adjust asset allocationAnalyzes administrative process and establish best practice to meet customer needs Sets department and team goals focused on maximum customer satisfactionOversee processing of service revenue to ensure… Show more Lead 11 administrative personnel supporting customer service operationsOversee all facets of dispatch, billing, contracts administration, and customer supportManage service revenue and ensure month end closeTrack monthly revenue to monitor trends, adjust asset allocationAnalyzes administrative process and establish best practice to meet customer needs Sets department and team goals focused on maximum customer satisfactionOversee processing of service revenue to ensure revenue and cost allocation to correct GL accountAssist with inventory and asset management to ensure proper decrement of assets Create and oversee reports which include department budgets, revenue, expense, payroll, inventory, job backlog Show less

Experienced with all phases of project management which include initiating, planning, executing, Monitoring, Controlling and Closing projects. Experienced with strategic planning for branch level organization to meet corporate goals and objectives. Experience with research, analysis, and preparation of various reports which include compensation, budget, census, demographics, and cost analysis for all levels of management including Executive Team and Board Members.Analyzed and… Show more Experienced with all phases of project management which include initiating, planning, executing, Monitoring, Controlling and Closing projects. Experienced with strategic planning for branch level organization to meet corporate goals and objectives. Experience with research, analysis, and preparation of various reports which include compensation, budget, census, demographics, and cost analysis for all levels of management including Executive Team and Board Members.Analyzed and developed strategic plan for Irvine branch to reach revenue goals of 5.2 millionExperienced with writing policy and procedures for department and branch.Implemented and maintained process improvement strategy for service department, testing department and overall branch. Show less

Administrative duties, such as, answer incoming calls, schedule appointment, monitor appointment calendar.Take meeting minutes at departmental meeting on a weekly basis.Track and update all critical life safety documentation for audit by JCAHO and DHSTMS asset database, generate monthly closeout of Preventive Maintenance by generating monthly reports and track PM completion rates and dates of completion. Create new asset PM in system in compliance with JCAHO standardsAssist… Show more Administrative duties, such as, answer incoming calls, schedule appointment, monitor appointment calendar.Take meeting minutes at departmental meeting on a weekly basis.Track and update all critical life safety documentation for audit by JCAHO and DHSTMS asset database, generate monthly closeout of Preventive Maintenance by generating monthly reports and track PM completion rates and dates of completion. Create new asset PM in system in compliance with JCAHO standardsAssist Manager with spreadsheets in reporting JCAHO requirement to department director and VP of OperationsContract maintenance – renew annual contracts for Preventative Maintenance on an ongoing basisLawson – data entry for generating purchase orders for invoicingKronos – time and attendance system Show less

Focal point for compensation issues and inquiries, compensation program which include pay for performance, merit increases and promotional adjustments. In addition, research, analysis, salary surveys and ensuring proper classification of employees in compliance with multi-state and federal wage and hour lawsConduct quarterly wage and hour audits for upper managementPolicy and procedure writing and implementation, including updating Employee Handbook for both Provision and its ministry… Show more Focal point for compensation issues and inquiries, compensation program which include pay for performance, merit increases and promotional adjustments. In addition, research, analysis, salary surveys and ensuring proper classification of employees in compliance with multi-state and federal wage and hour lawsConduct quarterly wage and hour audits for upper managementPolicy and procedure writing and implementation, including updating Employee Handbook for both Provision and its ministry partnersBenefit analysis and administration, including, preparation and implementation of open enrollment programs, problem solving, communication with insurance carriers, invoice auditing, coordinating disability payments, and administration of FMLA/CFRA/PDL, State Disability, and State Unemployment Insurance. Key role in all facets of benefit renewal activities, including negotiation, analysis for cost-effectiveness and competitiveness, providing census and related reports to Executive Team and insurance carriers, provide annual benefits cost analysis report to Executive Team for decision making purposes.Administer Workers’ Compensation and safety compliance, maintaining and ensuring compliance with all state and federal employment lawsCompile and prepare annual budget reports and analyses for presentation to Executive Team and Board MembersAudit and maintain accurate information regarding FTE and PayrollPrepare a variety of employee compensation, budget and census reports as requested by management Show less