Renee C. Green, Mba Email & Phone Number

Chicago, IL, US

United States

• Develop and implement strategies to maximize productivity and streamline operations.
• Lead operational initiatives to solve ongoing strategic operations challenges.
• Generate and resolve discrepancies on client invoice(s) for rendered services.
• Stabilized and improved clients' financials averaging 23% YoY
• Collaborate with cross-functional teams to help improve operational workflow and establish smooth implementation of operational processes and procedures.
• Evaluate customer needs and feedback to drive product and service improvements.

Greater Chicago Area

• Applied supply chain management knowledge to provide sourcing and influence electronic mediatedenvironments.
• Improved, standardized, and documented planning and scheduling processes.
• Updated clients on cargo statuses by closely monitoring receipt and tracking processes.
• Checked import documentation to determine cargo contents and prepare shipments for customs clearance.
• Worked closely with the Account Management department to maintain optimum levels of communication to effectively and efficiently complete projects.
• Collaborated with other internal teams to improve outputs to meet demand and supply requirements,ensuring inventory integrity targets for finished goods.

Greater Chicago Area

• Liaised with customer, management, and sales teams to better understand customer needs and recommend appropriate solutions.
• Established fair pricing structures and finalized contracts to complete service level agreements with Owner-Operator carriers.
• Interacted with churned customers, helping to restore business relationships and boost revenue opportunities.
• Requested, confirmed, and scheduled freight pick-up and delivery appointments.
• Drafted customer SOP and updated as needed.

Greater Chicago Area

• Increased longevity of small/medium business accounts by providing individualized customer service and developing relationships with account holders.
• Developed highly profitable pipeline based on multiple sales penetration techniques.
• Exceeded sales goals and market competitions through effective negotiation of product and material pricing and merchant payment terms.
• Achieved 120% of monthly quota and grew sales by $743,000 in 2 years.
• Executed merchant full life cycle and pipeline including campaign development, preparation and launch, pre-live and live campaign edits, and campaign pauses and saves.

Schaumburg, IL

• Cross-trained new and existing employees to maximize team agility and performance.
• Provided financial aid counseling to enrolled and prospective students.
• Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
• Performed needs analysis of applications, accounting for financial and educational background information.
• Increased productivity 33% by achieving 98% minimum Cash/Packaged rate with consistent 99% accuracy rate for 250+ students every 5.5 weeks.
• Advised students in making academic decisions, including details regarding registration and billing.

Bachelor'S Degree, Communications, Media Arts, And Theatre

Activities and Societies: Gamma Phi Delta Sorority, Inc and CSU - TV•Graduated Magna Cum Laude, GPA: 3.8/4.0 •Dean’s List: 2007-2009.

Master Of Business Administration - Mba, Marketing

•GPA: 3.5/4.0 •Relevant coursework: Leadership and Ethical Decision-Making, Applied Managerial Marketing, Marketing in the Digital Age.