With over 10 years of customer service and finance experience, I am passionate about delivering superior customer service above and beyond expectations, and maintaining customer retention and satisfaction. I am also a skilled multi-tasker, self-motivated, and attentive to detail, striving to contribute to the success of my team and organization. I enjoy working in a high-pressure and fast-paced professional environment, where I can utilize my organization and interpersonal skills to resolve customer issues quickly and effectively.