Renee Hall Email and Phone Number

•Provide administrative support to National Account Managers and Project Managers•Create sales proposals and request integration of approved proposals into our live order system •Update client information, process work orders, and coordinate shipping arrangements with National Project Manager and installation professionals •Analyze cost versus sell price on all orders to determine profit margin •Place orders for equipment and track parts as needed

•Oversee installation and display of promotional materials in the local Wilmington, NC market•Upload visual verification of installation / display to the company website

•Provided cost analysis to determine order profitability•Reconciled part numbers and prices in our internal software system to match MSRP quotes from the manufacturer•Requested MSRP quotes directly from manufacturer •Contacted manufacturer for verification when MSRP showed anything other than our usual and customary contracted cost•Verified technician’s intake notes to ensure that the equipment being ordered is the same as the equipment that was documented at the evaluation•Updated client data in computer system •Kept clients updated on the status of their equipment and repair orders•Handled calls to/from customers, referral sources, and in-house representatives•Maintained service technicians’ schedules for evaluations, delivery, and repairs of equipment•Filed and organized confidential customer records•Data management•Created and edited correspondence •Maintained strict confidentiality•General office duties

•Created and maintained Nationals and Majors advertising accounts•Assisted in preparation of sales reports including reader demographics, spending habits, and forecasts/predictions •Programmed and updated rating structures in advertising software program•Created, proofed, edited, and revised documents •Data entry for ROP (run of paper) and pre-printed advertisements •Handled calls to/from advertising agencies and other businesses•Provided customer service•Created letters from dictation / transcription•Prepared minutes for meetings•Collected and processed payments for accounts•Proofed advertisements for errors•General office duties