Renée Laliberté Email and Phone Number
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Renée Laliberté personal email
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As a training specialist at Toromont Cat, I am responsible for the implementation, deployment of new features, and daily use of the Learning Management System (LMS) for the company. I am also responsible for the registration of all apprentices and technicians from Quebec for technical training to enable them to progress according to the company's standards. With over 10 years of experience in Learning Management System (LMS) products, support, and consulting at Cognibox, I have developed a deep expertise and am now a subject matter expert and a trusted partner in LMS solutions.My passion is to help others learn and grow, and to provide them with the best tools and resources to achieve their goals. My analytical personality combined with my talent for problem-solving and finding solutions benefit my company and clients with high-quality solutions that stand the test of time. I thrive in a dynamic and collaborative environment, where I can contribute to the success of my team and organization.
Toromont Cat
View- Website:
- toromontcat.com
- Employees:
- 2978
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Training SpecialistToromont Cat Jul 2022 - PresentRegistration & Supervision of all Quebec's apprentices registered to PAMTLMS responsible (implementation & daily use)Registration of all Quebec's apprentices to Toromont's apprentices program
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Lms Senior Sme & Account ManagerCognibox May 2021 - Jul 2022Shawinigan, Québec, Canada -
Product Owner – Cognibox LmsCognibox Jan 2017 - Jul 2022Shawinigan, Quebec, Canada• Subject Matter Expert • Support and coach customers through all steps of our LMS implantation (Sales, Analysis of the Client's needs, Project Management, Implementation data validation, etc.) • Team Management for the successful project execution • Quality Check • Ongoing Analysis • Training • Consulting Services • Continuous Improvement • Client support • Regular touch points with clients
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E-Learning Project Coordinator – Lms Project ManagerCognibox Feb 2016 - Jan 2017Shawinigan, Quebec, Canada• Support and coach customers through all steps of our LMS implantation (Sales, Analysis of the Client's needs, Project Management, Implementation data validation, etc.) • Coordinate E-learning training projects • Give training on our product to new employees and our clients • Quality check • Find solutions for client's issues • Preparation of documents needed for the project launch • Produce all screencasts for all new features
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Quality Control CoordinatorCognibox Mar 2013 - Feb 2016Shawinigan• In-depth knowledge of the product and the modifications made for the development of appropriate test scenarios • Responsible for the various quality assurance tests before and after the delivery of new products • Develop and maintain a collaborative and trusting relationship with customers and provide them with support & appropriate solutions to their reality • Follow up on needs and identify sales opportunities • Training for internal and external users
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InstructorCognibox Sep 2011 - Feb 2014Fermont & Port-CartierOperational and Health & Safety training for Contrators
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Training ConsellorCognibox Mar 2012 - Mar 2013Arcelormittal Canada - Mont-Wright• Analysis and creation of training profiles for all job positions • Planning of all OSH training for 2000 workers • Coordination of training logistics (classrooms, trainers, transports, etc.) • Weekly reports (data on given training, absences, reminders, etc.) • Creation of personalized training schedules
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Quality AssuranceCognibox Aug 2010 - Mar 2012Shawinigan• In-depth knowledge of the product and the modifications made for the development of appropriate test scenarios • Responsible for the various quality assurance tests before and after the delivery of new products • Develop and maintain a collaborative and trusting relationship with customers and provide them with support & appropriate solutions to their reality • Follow up on needs and identify sales opportunities • Training for internal and external users
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Customer Service AgentCognibox Nov 2009 - Aug 2010Shawinigan, Qc• Develop good relationships with customers to establish a climate of trust • Customer service (answer questions and follow up on files) • Collect and enter customer data
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Specialized Service AgentCanada Revenue Agency Mar 2009 - Aug 2009Shawinigan, Qc• Interact in the taxpayer's files to do various validations and modifications upon their request. -
Sale RepresentativeAuberge Godefroy Mar 2008 - Mar 2009Bécancour• Solicitation to find new business opportunities (congress, banquets, reception etc.) -
Customer Service RepresentativeBionest Oct 2007 - Mar 2008Grand-Mère• Analysis of maintenance reports and planning necessary intervention • Cross-selling • Customer service -
Technical Service & Equipment ManagementSociété Laurentide Jan 2006 - Oct 2007Shawinigan, Québec• Advices and technical support (for costumers, retailers and sales representative) • Troubleshooting for product failure & proposal of alternative solutions • Maintain all technical data up-to-date • Equipment management (purchases, sales, cleaning, reparation, shipping, etc.). -
ReceptionnistHotel Les Suites Laviolette May 2003 - Jan 2006Trois-Rivières• Greeting customers • Responding to customers needs and questions • Receiving calls and booking rooms according to clients needs • Housekeeping scheduling • Data entry
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ManagerRona Mar 2002 - Feb 2003Trois-Rivières, Quebec, Canada• Training of new employees • Customer service • Financial resource management • Schedule planning -
Assistant ManagerBurger King 2000 - 2002Trois-Rivières, Quebec, Canada• Training of new employees • Customer service • Supply management • Schedule planning -
411 OperatorTelus Aug 2000 - Oct 2000Edmonton, Alberta, Canada411 Operator for the Competitive Operator Services department -
ManagerHarvey'S 1998 - 2000Kanata, OntarioEvolving role through different Canadian branches.• Training of new employees • Customer service • Supply management (responsible for inventory and purchases) • Scheduling
Renée Laliberté Skills
Renée Laliberté Education Details
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Institut De Tourisme Et D'Hotellerie Du QuébecRestaurant/Food Services Management
Frequently Asked Questions about Renée Laliberté
What company does Renée Laliberté work for?
Renée Laliberté works for Toromont Cat
What is Renée Laliberté's role at the current company?
Renée Laliberté's current role is Training specialist.
What is Renée Laliberté's email address?
Renée Laliberté's email address is re****@****ail.com
What is Renée Laliberté's direct phone number?
Renée Laliberté's direct phone number is +181953*****
What schools did Renée Laliberté attend?
Renée Laliberté attended Institut De Tourisme Et D'hotellerie Du Québec.
What skills is Renée Laliberté known for?
Renée Laliberté has skills like Microsoft Office, Gestion De Projet, Management, Project Management, Change Management, Microsoft Excel, Strategic Planning, Customer Service, Powerpoint, Microsoft Word, Service Client, Negotiation.
Who are Renée Laliberté's colleagues?
Renée Laliberté's colleagues are Michelle Giordano, Jamie Botelho, Shawn Sirman, Bruno Lachapelle, Shawn Parsons, Danielle Hurd, Eric Charbonneau.
Not the Renée Laliberté you were looking for?
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Renee Laliberte
Small Business Owner Of So Knotty Crochet, Crochet Pattern Designer And Highly-Skilled Crochet Artisan. Transitioning Away From A 20+ Year Profession As A Speech-Language Pathologist.Greater Toronto Area, Canada2ycdsb.ca, yahoo.ca -
Renée Laliberte
Operational And Organizational Efficiency • Organizational Development And Design • Industrial Engineering • Business Strategy • Project ManagementNew Ipswich, Nh1llbean.com -
Renée Laliberté, BA Psych, CPHR, SHRM-SCP, CIPD
Senior Consultant, Workplace Investigations, University Of CalgaryDoha, Qatar
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