Renée Laliberté Email & Phone Number

Registration & Supervision of all Quebec's apprentices registered to PAMTLMS responsible (implementation & daily use)Registration of all Quebec's apprentices to Toromont's apprentices program

Shawinigan, Québec, Canada

Shawinigan, Quebec, Canada

• Subject Matter Expert • Support and coach customers through all steps of our LMS implantation (Sales, Analysis of the Client's needs, Project Management, Implementation data validation, etc.) • Team Management for the successful project execution • Quality Check • Ongoing Analysis • Training • Consulting Services • Continuous Improvement • Client support • Regular touch points with clients

Shawinigan, Quebec, Canada

• Support and coach customers through all steps of our LMS implantation (Sales, Analysis of the Client's needs, Project Management, Implementation data validation, etc.) • Coordinate E-learning training projects • Give training on our product to new employees and our clients • Quality check • Find solutions for client's issues • Preparation of documents needed for the project launch • Produce all screencasts for all new features

Shawinigan

• In-depth knowledge of the product and the modifications made for the development of appropriate test scenarios • Responsible for the various quality assurance tests before and after the delivery of new products • Develop and maintain a collaborative and trusting relationship with customers and provide them with support & appropriate solutions to their reality • Follow up on needs and identify sales opportunities • Training for internal and external users

Fermont & Port-Cartier

Operational and Health & Safety training for Contrators

Arcelormittal Canada - Mont-Wright

• Analysis and creation of training profiles for all job positions • Planning of all OSH training for 2000 workers • Coordination of training logistics (classrooms, trainers, transports, etc.) • Weekly reports (data on given training, absences, reminders, etc.) • Creation of personalized training schedules

Shawinigan

• In-depth knowledge of the product and the modifications made for the development of appropriate test scenarios • Responsible for the various quality assurance tests before and after the delivery of new products • Develop and maintain a collaborative and trusting relationship with customers and provide them with support & appropriate solutions to their reality • Follow up on needs and identify sales opportunities • Training for internal and external users

Shawinigan, Qc

• Develop good relationships with customers to establish a climate of trust • Customer service (answer questions and follow up on files) • Collect and enter customer data

Shawinigan, Qc

• Interact in the taxpayer's files to do various validations and modifications upon their request.

Bécancour

• Solicitation to find new business opportunities (congress, banquets, reception etc.)

Grand-Mère

• Analysis of maintenance reports and planning necessary intervention • Cross-selling • Customer service

Shawinigan, Québec

• Advices and technical support (for costumers, retailers and sales representative) • Troubleshooting for product failure & proposal of alternative solutions • Maintain all technical data up-to-date • Equipment management (purchases, sales, cleaning, reparation, shipping, etc.).

Trois-Rivières

• Greeting customers • Responding to customers needs and questions • Receiving calls and booking rooms according to clients needs • Housekeeping scheduling • Data entry

Trois-Rivières, Quebec, Canada

• Training of new employees • Customer service • Financial resource management • Schedule planning

Trois-Rivières, Quebec, Canada

• Training of new employees • Customer service • Supply management • Schedule planning

Edmonton, Alberta, Canada

411 Operator for the Competitive Operator Services department

Kanata, Ontario

Evolving role through different Canadian branches.• Training of new employees • Customer service • Supply management (responsible for inventory and purchases) • Scheduling