Reni Jackson Email & Phone Number

United States

Supports all aspects of project execution, including requirements gathering, scope definition, planning, risk management, and post-project evaluations, while ensuring alignment with agile methodologies. Demonstrates my adaptability by anticipating shifting priorities, drive decision-making on technology solutions with confidence, and fosters cross-functional team collaboration to achieve successful project outcomes

Raleigh-Durham, North Carolina Area

Agile Product Owner/Scrum Master for vended solutions team, collaboratingwith business owners to optimize and improve existing productsOversee multi-release project plan and communicate project health tomultiple levels within DukeIdentify and write technical user requirements specifications for productenhancements in collaboration with multiple stakeholder groupsDesign prototypes, provide in-person and virtual training, develop technicaldocumentation, and own other ad hoc items to ensure our business owners'satisfactionIdentify, drive, implement, and champion process improvements

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

As a Project Manager at Allscripts, I helped healthcare organizations navigate the complexities of the MIPS (Merit-based Incentive Payment System) and MACRA (Medicare Access and CHIP Reauthorization Act) federal programs by managing data aggregation efforts to meet regulatory reporting requirements.-Developed and maintained project plans, tracking progress against key milestones, managing engineering resources, and adjusting timelines as needed to meet customer requirements.-Assisted in the generation of reports to ensure providers met MIPS/MACRA performance thresholds and maximize reimbursement rates under the federal programs.-Ensured HIPAA compliance and security of patient data during the aggregation process, maintaining adherence to all relevant regulations.

United States

-Traveled extensively to healthcare facilities across the USA, delivering in-person training sessions to diverse groups of healthcare professionals, including physicians, nurses, and administrative staff.-Led training programs on multiple EMR systems (Epic, Cerner, Allscripts), focusing on system navigation, documentation workflows, and best practices to optimize patient care.-Customized training materials to align with specific healthcare system needs, ensuring relevance to various roles (clinical, operational, and administrative).

Raleigh-Durham, North Carolina Area