Rico Iguin Email & Phone Number

Auckland, New Zealand

Christchurch, Canterbury, New Zealand

Auckland, New Zealand

• Responsible for delivering all aspects of network capacity to many different business units within the organization, providing proactive network bandwidth management, with a conscious effort for cost savings, hands on.
• Managing network capacity and initiate upgrades for growth and new… Show more Responsible for delivering all aspects of network capacity to many different business units within the organization, providing proactive.
• Managing network capacity and initiate upgrades for growth and new projects
• Network forecasting for growth and future migrations
• Managing finances and budgets
• Stakeholder management

Auckland, New Zealand

• Part of a team of 4 network planners, providing proactive network bandwidth management, with a conscious effort for cost savings, coordinating multiple projects and tasks with service providers, engineers, and.
• Major Vocus 10G backhaul upgrade project completed before brownout in 2015
• Multiple EUBA upgrades completed before brownout in 2014 and 2015

Auckland, New Zealand

• Part of a team of 4 network planners, providing proactive network bandwidth management, with a conscious effort for cost savings, coordinating multiple projects and tasks with service providers, engineers, and.
• Media converter replacements for 31 sites in time for MSAN firmware upgrades in 2014
• MSAN Capacity Report migration from a static Excel Spreadsheet to a dynamic PHP script via MySQL… Show more Part of a team of 4 network planners, providing proactive network bandwidth management, with a conscious.
• MSAN Capacity Report migration from a static Excel Spreadsheet to a dynamic PHP script via MySQL Database in 2014 Show less

Auckland, New Zealand

• Part of a team of Network Support Engineers, providing an escalation point for MSAN access issues from the NOC team, proactive monitoring of MSAN capacity, a key member in the expansion of the MSAN access network.
• Fault escalations from the NOC team for MSAN access related issues
• Management of sites with low port counts… Show more Part of a team of Network Support Engineers, providing an escalation point for MSAN access issues from the NOC team, proactive monitoring of MSAN capacity, a key.
• Management of sites with low port counts for EUBA to UCLL migrations
• Suggesting to the planning team which sites will need new infrastructure e.g. MDF cables, nodes, racks, and footprints
• Building new MSAN nodes from start to finish, including building, commission, testing, and acceptance to operations

Auckland, New Zealand

Responsible for the management, build, and maintenance of the CallPlus access networks.

Auckland, New Zealand

• Part of a team of 4 NOC members, providing proactive network monitoring, helping the Network Support team with projects, an escalation point for the contact centre, working with peers and third parties to resolve.
• Proactively monitoring system alerts and promptly act on suspected issues to resolve faults
• Being the escalation point for the contact centre
• Incident management to keep the business up to date with… Show more Part of a team of 4 NOC members, providing proactive network monitoring, helping the Network Support team with projects, an escalation point for the.
• Incident management to keep the business up to date with service disruptions
• Liaising with service providers, and onsite technicians to resolve faults

London, United Kingdom

• Global Network Operations Control EngineerPart of a team of 16 GNOC engineers working in a 24x7 environment, providing in-house operational support for a range of technologies and hardware including Linux servers, Load.
• 2nd line support of Linux servers, Citrix load balancers, and Cisco network devices
• Proactively monitoring system alerts and promptly act on suspected issues to keep maximum site… Show more Global Network Operations Control EngineerPart of a team of 16 GNOC engineers working in a 24x7 environment.
• Proactively monitoring system alerts and promptly act on suspected issues to keep maximum site availability
• Providing a high level of site availability and customer service at all times
• Rapid fault finding, diagnosis and resolution of site outages, especially on key Betfair Products

Auckland, New Zealand

• Network Operations AnalystPart of a seven man team of analysts working in a 24x7 shift environment, remotely supporting a range of clients running Cisco networks from 5000 nodes (20,000 users) to 20 node networks. This.
• 2rd/3rd line support of network devices, including operation and configuration of Cisco routers, switches, and core devices
• Proactively monitoring the status of network devices, vital host to host links, and… Show more Network Operations AnalystPart of a seven man team of analysts working in a 24x7 shift environment, remotely supporting a.
• Proactively monitoring the status of network devices, vital host to host links, and mainframe heartbeat
• Providing a high level of network availability and customer service
• Fault finding and diagnosis of network outages