Renée Mueller Email and Phone Number
I'm seeking an opportunity to utilize my vast experience I've gained serving our community and country. Customer Service is my top priority. Treating everyone who walks through the door of my business, like I expect to be treated. As a Manager, I treat every employee with respect and believe that I am firm, but fair.My interest is to make a career change utilizing my skills in retail management, sales and business ownership.My volunteer service has given me the skills to work independently. I'm knowledgeable in the Microsoft Suites 2000-2013, Social Media & other computer programs. I'm a proven self-starter, and Program Manager that works well, as a team member.The past (20) years, I've been advocating for People with Disabilities, Youths, Elderly, Woman, LGBT & Veterans. Additionally, I volunteer as Guardian Ad Litem for Children who've been Abused/ Neglected.My previous work experience included, but not limited to; Retail Manager, Financial Analyst, Legal Assistant, Skiptracer/Account Investigator, Loss Prevention Supervisor, Security Operation Manager, Resort Hotel Detective, and USMC Military Police.I recently became a Certified Facilitator of support groups, by the Richard L. Roudebush VAMC, for Indiana Vet-to-Vet, Inc., of which I am a member of the Executive Board of Directors.I also, volunteer as a member on several Boards, Councils, and Committees dealing with Diversity & Inclusiveness.For example, here are some of the committees & organizations I serve;The Patient Advisory Council & Veterans Advisory Council-Mental Health (VAMC), the National Multiple Sclerosis Society-Public Policy Committee (Indiana Chapter).I'm a member of the Indianapolis Woman American Legion Post #438, American Veterans for Equal Rights, Women Marine Association, and Women of INdiana Veterans (WINVET's).
Xpress Tobacco And Premium Cigars
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Retail Store ManagerXpress Tobacco And Premium Cigars Jan 2017 - PresentAvon, Indiana, United StatesManage a Retail Small Business, and Staff. Ensure that all Local, State and Federal Laws are being adhered to pertaining to Excise Laws. Checking ID of all Customers entering the establishment. In addition to, providing exceptional Customer Service & Sales, Education of our Products. Conduct daily Inventory, Stocking and Weekly ordering. Instituting ideas to increase new customers and foot traffic. Implementation of a Loyalty Program that rewards returning customers. Listen to the Customer requests of new/different products. Work with third-party Vendors on new and restocked items. Verify all deliveries for accuracy. Enter new products in the Modisoft System (Mpos) and verify/make adjustments to the inventory. We carry over 1,000 different products, in several different categories. I am responsible for the training on; Excise Laws, store procedures, new product arrivals, and ensuring all Daily Reports are accurate and balanced. Work closely with the Owners by updating them with other critical business demands. -
President Of Board Of Directors, (Volunteer)Indiana Vet-To-Vet Oct 2015 - PresentIndianapolis, Indiana AreaThe purpose of the the Indiana VET-TO-VET, is to share & become educated on the recovery of the issues we faced as Veterans. I specifically facilitate LGBT, and a Co-facilitator for an All-Women Veteran Support group. Indiana Vet-to-Vet Support group, are endorsed/support by the Department of VA, but completely ran by the Veterans. Recently, the Vet-to-Vet program became a separate 501-C-3 organization. Yet, the Indianapolis VAMC has completely embraced & fully understands that LGBT Veterans, need support that is long overdue.
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Community Advocate (Volunteer)Partner In Policymaking With Indiana Governor'S Council For People With Disabilities Oct 2010 - PresentAssist individuals with disabilities and the elderly, with questions regarding local/state/federal agencies. As a person living with a disability & a "Care-Partner" of someone living with Multiple Sclerosis; I have had learn to maneuver through all the agencies & programs.Every August, I meet with my state & federal legislators, regarding Disability Issues.
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Guardian Ad Litem (Volunteer)Guardian Ad Litem Program Sep 2012 - Sep 2023Hamilton County, Court appointed GAL for Children of Abused or Neglected families. I request & review case files; from the initial Investigation compiled by the Department of Child Service (DCS) of Family & Social Services Agency. Speak to the DCS, Family Case Manager (FCM). Begin interviews with the "Child In Need of Services" (CHIN) and ALL parties involved in the child's life. During the entire case, documenting ALL contacts, interviews and observations, to present to the Judge, presiding over the CHIN case.Working with the Child, family/guardian, FCM, and others to create and make recommendations, that will eventually (hopefully) reunite the child with the family/guardian. I keep in constant contact with the GAL Attorney, I am assigned. Appearing at all court Hearings. Preparing a Final GAL Case Report, ( the "Eyes & Ears" ) for review by the Judge, to assist in making the final decision on the outcome of the CHIN Case.
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Indiana Regional Director (Volunteer)Veterans For Diversity, Inc. Nov 2009 - Jun 2015Indiana*On June 3, 2015 for personal reasons, I stepped down as the Indiana Regional Director of Veterans For Diversity, Inc.
However, Veterans For Diversity, Inc., will still have a booth at the 2015 CIRCLECITY PRIDE. If anyone is interested in filling the position, please stop in and speak to Ellen Kozel, the Executive Director.
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Working to connect/ networking with Individuals, Community Organizations, State and Federal agencies to continue developing LGBT Veteran support across Indiana. -
Legal Administrative AssistantPeters, Carter & Steel, Llc Feb 1996 - Feb 2000Fishers, IndianaAssisted the attorney's in (8) Marion/ Hamilton County Small Claims courts, with apartment evictions. Personally, managed approximately 45-55 clients (Apartments complexes) for attorney Carl Peters. Weekly, the client accounts included, but not limited to; handling over 200 incoming calls from clients & tenants regarding legal questions, with regards to evictions, collections or upcoming court cases. Continuously maintained incoming accounts, and daily cases for court. Weekly, checked, balanced and prepared deposit slips for each clients accounts. Maintained each clients monthly invoices accounts payable/ receivable purposes. As well as, met with current and clients, when requested.In March 1999, offered position with attorney Bob Carter, as Collection Manager. Skip-traced and collected on older accounts, with a 65-85% success rate, increasing additional revenue of $15,000-$45,000 monthly.
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Self EmployedMidwest Locators May 1995 - Dec 1998Indianapolis, Indiana AreaSkip-Tracer & Background Verifications Specialist.-Obtained lists of "Unclaimed Property/Money", then preformed intense searches for the Individual. -Utilized all means possible, at that time, to follow leads in locating & verifying true Ownership.•Also provided Verification Services for privately owned property owners, Landlords & apartment management.-Performed background investigations of information provided on applications, of potential renters.-Contacted third-parties to conduct interviews; face-to-face & phone to verify application information.•Utilizing what was available on the Internet, at that time, to conduct Criminal History & Credit searches.-Provided verified copies of court documents, to my clients.
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Loss Prevention SupervisorSam'S Distribution Center 1992 - 1995Indiana &Amp; MinnesotaStarted in Indianapolis, Indiana and was transferred to "open" a new Distributions Center in Bloomington, MN. Trained new employees in Warehouse/ Bill of Lading & Hazard Material.While in Indiana worked as Loss Prevention. Transferred to the warehouse and was "Cross-Trained" in Shipping/Receiving. Certified: HAZ MAT, CPR, 1st Responder, Forklift Driver.
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Operations ManagerNationwide Security Oct 1990 - Apr 1992Indianapolis, In &Amp;Amp;Amp; Raleigh/ Durham, NcSupervised and trained over 100 Security Officers. Met and dealt with current and prospective clients. Created a new "Training Manual" for each job site. Scheduled all Officers at over 25 sites. Used motivational techniques, and creative ways to provide small raises to reduced the turn-over rate, by 70%. Kept an up beat working atmosphere. Visited employees, on cold evenings with hot chocolate/ coffee.In March 1991, I was transferred to the "Research Triangle", Raleigh/ Durham Area, NC. As the Area Operations Manager.However, I uncovered several situations of management misconducts. I reported this to the Headquarters Office. I was asked to investigate and provide written reports of, "allegations of illegal wrongdoings". After I submitted my reports, an internal investigation was conducted. In April 1992, this office was closed.
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Investigative SpecialistEquifax Mar 1990 - Aug 1990Indianapolis, IndianaInvestigative Specialist in the Claims Department, as part of the Subrogation Unit. In this position I located, persons & 3rd-parties, for insurance purposes. Information obtained, would be used for possible court action.Followed up on any leads provided on the initial claim. During the process of investigating; I would have to contact lay sources to develop lead information, past/present employment & law enforcement personnel. This was prior to the Internet, I used directories and computer data information.My investigations were not limited to in-office phone contacts. Several of my cases required me to spend time outside the office, doing surveillance. Addition to being an Investigative Specialist, I worked as a "Mystery Shopper" for all types of accounts. -
Account Investigator & Taxpayer Service Representive.Internal Revenue Service Sep 1987 - Jan 1990Indianapolis Area, Indiana1987-90' I attending (8) weeks of intense classroom training, regarding all types of tax law & filing of tax forms to a become proficient as a TSR. During the Tax Season- Volunteered in the VITA Program. 1988-90' Transferred to Account Investigator. Skip-Traced locating person/Assets of taxpayers & Small Business who hadn't filed or paid taxes. Additionally, I worked on several special assignments.
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Hotel/ Loss Prevention InvestigatorResort & Hotel Management May 1986 - Aug 1987Hilton Head Island, South CarolinaWorked Internal investigations and resort/hotel safety & security of the guests. Constantly providing 1st rate Customer & client services. Was awarded Employee of the Month, at 2 separate hotels.I worked throughout the Hotel Management Association; Hilton Head, SC, San Diego, CA & Bloomington, IN.
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Military Police OfficerUnited States Marine Corps Aug 1983 - Jul 1986Marine Corps Recruit Depot, PiscAs a Military Police, I augmented from reserves to active duty, shortly after I completed LE Academy. I was assigned to MCRD, PISC. My duties included, but not limited to, patrolling, guard duties, and investigating with the Criminal Investigation Division. I was the 1st Woman Marine, Lance Corporal MP assigned to the MCRD-HQ, as the General's, Chief of Staff Driver. I provided security, administrations & drove directly for the Chief of Staff Col. Clark & his staff. This position had always been held by a Corporal. When my assignment ended, I was transferred to HQ & SVC Battalion, as the Support Company, "Training & Education Non-Commissioned Officer". This position had normally been the job that a Sergeant.
Renée Mueller Skills
Renée Mueller Education Details
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Indiana University-Purdue University At IndianapolisCriminal Justice/Public Policy & Informatics -
Dept. Of Veterans Affairs (Lean)Customer/ Client Centered Ideology -
Hamilton County Leadership Academy (Hcla)Community & Leadership Skills Development -
Indiana Governor'S Council For People With DisabilitiesCommunity Organization And Advocacy -
Law Enforcement AcademyMilitary Police & Security -
Alexander Ramsey Hs, Roseville, MnVocational Technology (916 Vo-Tech)
Frequently Asked Questions about Renée Mueller
What company does Renée Mueller work for?
Renée Mueller works for Xpress Tobacco And Premium Cigars
What is Renée Mueller's role at the current company?
Renée Mueller's current role is Retail Store Manager, President, Indiana Vet-to-Vet, Inc. Advocacy & Guardian Ad Litem.
What schools did Renée Mueller attend?
Renée Mueller attended Indiana University-Purdue University At Indianapolis, Dept. Of Veterans Affairs (Lean), Hamilton County Leadership Academy (Hcla), Indiana Governor's Council For People With Disabilities, Law Enforcement Academy, Alexander Ramsey Hs, Roseville, Mn.
What are some of Renée Mueller's interests?
Renée Mueller has interest in Social Services, Children, Civil Rights And Social Action, Politics, Poverty Alleviation, Kinder, Human Rights, Bürgerrecht Und Soziales Handeln, Health.
What skills is Renée Mueller known for?
Renée Mueller has skills like Nonprofits, Leadership, Government, Community Outreach, Public Speaking, Public Policy, Training, Policy, Volunteer Management, Strategic Planning, Social Services, Fundraising.
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Reneé Mueller
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