Robert O'Brien Email & Phone Number

· Quality leader during implementation of $1 million in-line product inspection equipment.· Served as Six Sigma Black Belt for cost saving initiative.· Assumed full departmental responsibilities during supervisor’s 6 month medical leave.· Reviewed processing parameters, closely monitored mill conformance to plan, and dispositioned non-conforming product.· Oversaw the corrective action process and made recommendations for appropriate resolution of the problems.· Provided technical expertise and support during meetings with customers to discuss and resolve quality issues and concerns. · Served as an Internal Auditor during the implementation of the occupational health and safety management standard OHSAS 18001:2007.· Automated departmental data collection and reporting using Visual Basic for Applications.

· Led the implementation of and certification to ISO/TS 16949 at new manufacturing facility.· Implementation and maintenance of all requirements of ISO/TS16949 quality system.· Developed and maintained optimum processing parameters for casting impregnation, pressure testing, chromate conversion coating, shot peening, and shot blasting processes. Also ensured all processes adhered to applicable specifications, such as MIL-STD-276A (Casting Impregnation) and MIL-S-13165 (Shot Peening).· Interfaced with customers and ensured customer quality requirements were met or exceeded.· Conducted root cause analysis and implemented effective corrective action.· Responsible for overseeing deployment and functionality of computer hardware and software.

ISO/TS 16949 Implementation Project Leader (2004 - 2006)· Planned and directed the successful transition from the QS9000 based quality system to the ISO/TS 16949 based quality system at the Lorain manufacturing facility and the corporate headquarters in Fairlawn, Ohio. The Lorain site has over 1000 employees and the corporate headquarters has over 100 employees.· Ensured corporate level policies and procedures were compliant to ISO/TS 16949 and customer mandated quality requirements.· Lead auditor for internal ISO/TS 16949 quality system audits.· Assisted in the corporate wide implementation of ISO/TS 16949 for the remaining 5 manufacturing sites.Senior Quality Engineer (2001 - 2004)· Maintained and monitored quality control systems relating to the rolling, packaging, storage, and shipping of high quality steel bars.· Furnished technical and computer training for front line managers and workers.· Lead auditor for internal QS9000 quality system audits.· Saved over 10 man-hours a month by moving QS9000 documentation and procedures from a paper based system to a computer based system.· Performed data mapping of quality data during the computer system conversion from SAP business software to a Cobol based mainframe system. SAP QM Team Lead (1998 – 2001)· Integrated business practices with new computer system during the implementation of SAP business software as a Quality Module system analyst.· Oversaw the redesign of Quality Assurance testing processes and procedures.· Designed and implemented ABAP and relational database queries to analyze business data.· Provided technical support and training to users of SAP software.Quality Engineer (1992 – 1998)· Reviewed customer specifications and inquiries for technical requirements and testing.· Conducted over 200 metallurgical investigations to resolve customer claims and provided failure analysis findings.

· Primary liaison to outside processors whose weekly volume of titanium products exceeded 1.5 million dollars.· Scheduled materials, implemented inventory and quality control procedures, and conducted yield and defect analyses. · Designed and implemented a computerized tracking system which enhanced yield analysis and capabilities.

· Responsible for coordinating facility requirements relating to personnel, training, equipment, and supply as an Air Traffic Control Watch Officer.· Supervised 20 air traffic controllers.· Planned and led an eight-man air traffic control deployment from North Carolina to Wisconsin for seven months.· Directed a 10 person administrative staff as the Personnel/Legal Officer that was responsible for the personnel files of more than 300 Marines.

Mcis, Computer Information Science

Bs, Metallurgical Engineering

Activities and Societies: 4 year NROTC Scholarship (Marine Option), Semper Fi Club, Rugby Club, Interhall FootballHoly Cross Hall

Education record