Epic Consultant
Current
Mar 2024 - Present
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Robyn O'Connell Email & Phone Number
Epic-Certified Leader | Transforming Healthcare Billing & Revenue with 30+ Years of Expertise
at
Impact Advisors
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✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Epic-Certified Leader | Transforming Healthcare Billing & Revenue with 30+ Years of Expertise
Location
Somerville, Massachusetts, United States
Company size
Who is Robyn O'Connell? Overview
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Quick answer
Robyn O'Connell is listed as Epic-Certified Leader | Transforming Healthcare Billing & Revenue with 30+ Years of Expertise at Impact Advisors, a with 252 employees, based in Somerville, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Robyn O'Connell.
Robyn O'Connell previously worked as Epic Consultant at Impact Advisors and Associate Director of Patient Services at Mass General Brigham. Robyn O'Connell studied at Burdett College.
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Impact Advisors
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Profile bio
About Robyn O'Connell
Result-driven and Epic Certified professional with 30 years of experience in health care billing and revenue cycle management. Proven expertise as an Epic Implementation Lead for Professional Billing Office, specializing in Resolute Professional Billing Follow-up and Single Billing Office (SBO). Adept at optimizing revenue cycles through strategic planning, collaborative leadership, and the utilization of advanced technologies, including the Epic Billing System.Demonstrated success in overseeing large teams, managing vendor partnerships, and implementing process improvements to drive operational success. Strong analytical thinker with excellent communication skills, enabling effective collaboration across all organizational levels. An accomplished leader with a track record of achieving financial goals, navigating regulatory changes, and fostering a culture of continuous improvement.
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Robyn O'Connell's current company
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Impact Advisors
4 roles · 21 years
Robyn O'Connell work experience
A career timeline built from the work history available for this profile.
Associate Director Of Patient Services
Achievements:. Led the effort to reduce Professional Billing Accounts Receivable for Mass General Brigham by $11.6 million in Fiscal Year 2022 through automation, training/education, and workflow efficiencies.· Created a Transplant registration and IVF Charge Review process, contributing to a reduction of Accounts Receivable by over $1.0 million for each of the department.· Improved Claim efficiency by over $9.0 million across Mass General Brigham Professional Billing.· Led Claim Processing ML Solution o Scope - Enhance revenue cycle operations through implementation of AI/ML and automation. Predict the final state of claim and automate resolution of issues, with first target being claim denial process. o Uncovered over $15M in revenue and labor savings by investigating current post-Epic claim use cases. o Developed detailed financial impact analysis which tied financial targets to operational improvement, with emphasis on prevention of revenue losses, cash flow delays, and operational expenses. o Successfully validated a 75% potential reduction in claim denials through POC with IBM data science team using AI/ML models created and tuned against MGB data.
Jan 2020 - Mar 2024
Revenue Cycle Manager
Collaborative work to improve revenue cycle and cash flow.Utilization of technology for revenue optimization and operational efficiency.Root cause analysis and implementation of solutions for operational and technical issues.Oversight of teams, policy adherence, and implementation of best practices.Preparation and effective presentation at various forums/meetings/committees.
Jan 2014 - Jan 2020
Operations Manager
Supervision of 100+ employees, budget management, and direct reporting.Implementation of new initiatives and processes related to the Epic system.Oversight of self-pay billing, customer service, registration, and third-party billing.Effective communication with patients, outside agencies, and other PBO teams.Adherence to policies, procedures, and implementation of best practices
2006 - 2014
~8 yrs
Team & coworkers
Colleagues at Impact Advisors
Other employees you can reach at impact-advisors.com. View company contacts for 252 employees →
JF
James Finley, Mba, Rn
Colleague at Impact AdvisorsVallejo, California, United States
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AM
Anna Marie (Milling) Jorz
Colleague at Impact AdvisorsCleveland, Ohio, United States
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LT
Lauren Thompson
Colleague at Impact AdvisorsDurham, North Carolina, United States
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SC
Stephen Collins, Cissp, Cciso
Colleague at Impact AdvisorsMidland-Odessa Area, United States
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EV
Emily Vlietstra
Colleague at Impact AdvisorsRapid City, South Dakota, United States
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MP
Matt Pedrotty
Colleague at Impact AdvisorsApopka, Florida, United States
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JT
Jose Torres
Colleague at Impact AdvisorsColumbia, Tennessee, United States
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LG
Lauren Goich
Colleague at Impact AdvisorsUnited States
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AB
Amy Byers
Colleague at Impact AdvisorsDallas-Fort Worth Metroplex, United States
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LD
Liam Doyle
Colleague at Impact AdvisorsGreater Chicago Area, United States
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James Finley, Mba, Rn
Colleague at Impact AdvisorsVallejo, California, United States
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AM
Anna Marie (Milling) Jorz
Colleague at Impact AdvisorsCleveland, Ohio, United States
View →
LT
Lauren Thompson
Colleague at Impact AdvisorsDurham, North Carolina, United States
View →
SC
Stephen Collins, Cissp, Cciso
Colleague at Impact AdvisorsMidland-Odessa Area, United States
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EV
Emily Vlietstra
Colleague at Impact AdvisorsRapid City, South Dakota, United States
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MP
Matt Pedrotty
Colleague at Impact AdvisorsApopka, Florida, United States
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JT
Jose Torres
Colleague at Impact AdvisorsColumbia, Tennessee, United States
View →
LG
Lauren Goich
Colleague at Impact AdvisorsUnited States
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AB
Amy Byers
Colleague at Impact AdvisorsDallas-Fort Worth Metroplex, United States
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LD
Liam Doyle
Colleague at Impact AdvisorsGreater Chicago Area, United States
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1 education record
Robyn O'Connell education
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Burdett College
FAQ
Frequently asked questions about Robyn O'Connell
Quick answers generated from the profile data available on this page.
What company does Robyn O'Connell work for?
Robyn O'Connell works for Impact Advisors.
What is Robyn O'Connell's role at Impact Advisors?
Robyn O'Connell is listed as Epic-Certified Leader | Transforming Healthcare Billing & Revenue with 30+ Years of Expertise at Impact Advisors.
Where is Robyn O'Connell based?
Robyn O'Connell is based in Somerville, Massachusetts, United States while working with Impact Advisors.
What companies has Robyn O'Connell worked for?
Robyn O'Connell has worked for Impact Advisors and Mass General Brigham.
Who are Robyn O'Connell's colleagues at Impact Advisors?
Robyn O'Connell's colleagues at Impact Advisors include James Finley, Mba, Rn, Anna Marie (Milling) Jorz, Lauren Thompson, Stephen Collins, Cissp, Cciso, and Emily Vlietstra.
How can I contact Robyn O'Connell?
You can use AeroLeads to view verified contact signals for Robyn O'Connell at Impact Advisors, including work email, phone, and LinkedIn data when available.
What schools did Robyn O'Connell attend?
Robyn O'Connell studied at Burdett College.
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