David Wright Email & Phone Number

St. Jacobs, ON, Canada

I started mainly in requirements and testing support for major projects in the Distribution business area: receiving product into warehouses, inventory management, and planning/execution of shipments to all the the Home Hardware stores all over Canada. Now that Home Hardware is re-positioning itself as an integrated retailer, I have been a key part in.

Toronto Ontario Canada

IFDS operates Mutual Fund management systems for many financial institutions, so most projects featured those external Customers as a main source of requirements. Projects I worked on included FATCA reporting for foreign subsidies of a Canadian bank, identifying special product needs for a new Customer, and improvements in RESP product support. Gaining.

Toronto, Canada Area

A contract at CIBC in Toronto, joining an in-flight project to create a new customer experience for acquiring products and services in CIBC branches. Focus was business analysis services, working with business stakeholders to deliver reviewed and approved requirements. Responsibilities have been:1) Workstream Lead for delivery of requirements for.

• Key engagements have included:- Assessment of Requirements Management at the following companies, which delivered a new Requirements Management Methodology.
• M&T Bank, Buffalo NY
• Elsevier medical publishing company, Philadelphia PA
• HealthNow (Blue Cross/Blue Shield), Buffalo NY
• Riverstone Resource, Manchester NH- Requirements Discovery and Documentation projects for:
• Frito-Lay USA, to implement a single process/system for special product promotions, Plano TX

Primarily, I worked with the business (from VPs down to clerical levels) to define requirements, so technology could be used to deliver solutions. To accomplish this, I also initiated and lead projects, and played a subject matter expert role to other project members: managers, developers, testers, trainers, etc. The main project over time was the.

Key responsibilities included:- Working in a cross-functional team to tailor Information Architecture and Object Oriented methodologies for use in determining business requirements for DHL Global Shared Services- Creating use case models to specify business requirements for DHL Global Customer Shared Services- Playing primary role in External Standards.

Key achievements included:- Planned and directed a systems project to address the Vanishing Premiums issue on a block of insurance policies acquired by Manulife- Developed long-term plans for eliminating redundant systems through conversions to existing Manulife systems- Initiated and directed a project to search for and acquire an automated data.

- Business/Information Architect for strategic re-vamping of all systems and processes for Individual Insurance Division of the company, supported by a package information system- Business Architect for Information Systems Infrastructure projects, primarily support and enhancement of Crown's standard methodology, Information Engineering