Rebecca Erskine Email & Phone Number

Sequim, Washington, United States

Sequim, Washington, United States

Business Office Manager- Daily maintenance of essential office operations, including customer service- Invoiced customers monthly, for work completed to date- Liaised with bank monthly, regarding work completed to date, in order to receive monthly draws- Administered purchase orders to subcontractors and suppliers- Confirmed subcontractor invoices matched purchase orders prior to payment- Processed payments and make deposits- Purchased office equipment and supplies- HR responsibilities including onboarding, health insurance, HSA and Simple IRA- Processed biweekly Payroll using Quickbooks, hours tracked through Quickbooks Time- Maintained A/R and A/P accounts using Quickbooks- Reconciled bank and credit card statements- Prepared financial reports on a monthly basis- Provided monthly cost analysis, estimate vs. actual cost, for projects under contractProcess Improvements- Set up chart of accounts for new Property Management company- Changed all documentation to reflect new Hill Crest Homes trade name- Facilitated transition to new Hill Crest Homes website, including online marketing- Updated accounting systems to use POs and Job Estimates- Upgraded Quickbooks to generate job specific reports based on project estimates

Azusa California

Office Manager- Facilitate between Customers, Outside Sales, Operations and Production- Daily maintenance of phones, emails, customer orders and accountingInside Sales- Responsible for all F.A.C.S. factory orders from quote to shipment per ISO- Liaise with Operations Manager to establish lead times for every order- Timely order processing and invoicing through M1 (ERP) software- Positive customer relationshipsShipping- Provide Parcel, LTL, International and Hazardous Materials (HM) shipping servicesProcess Improvements- Transitioned to a paperless filing system, while working remotely in 2020- Instruction Manuals for Parcel, LTL, International and Hazardous Materials shipping- Searchable Customer Database using Excel vlookup function- New Customer Form (information and credit application) using Adobe PDF form fields- Excel spreadsheet to quickly calculate weights for LTL freight estimates- Institute FedEx Ground HM shipping, a cost-effective alternative to FedEx Priority HM- Update Hazardous Materials Packing & Labeling Instructions- Labels in compliance with 2015 OSHA Safety Data Sheet requirements- Chemical List for factory compliance with 2017 CUPA (Certified Unified Program Agencies)

Operations Management- Managed daily shipping operations for 50 to 100 daily retail website orders- Trained employees in order processing and packing- Created and maintained “best practices” for daily order fulfillment and shipping regimens- Organized the physical move of our business so we could resume shipping within 24 hours- Coordinated projects through the Base Camp Project Management Application- Negotiated with local Post Office Supervisor to arrange for daily collection of outgoing ordersStreamlined Operations- Implemented inventory tracking for over 1,000 products at multiple locations- Generated flow chart analysis of daily business operations to optimize use of existing personnel- Analyzed usage reports to create stock-to amounts which reduced excess inventory by 75%- Initiated integration of CMS software and Commercev3 to decrease order entry time by 80%- Integrated CMS software and Endicia shipping software to reduce order packing time by 30%- Reduced shipping costs by 45%, moving from a “flat-rate” to a “ships at cost” shipping modelCustomer Service- Established positive relationships with customers in-store, online and over the phone- Resolution for order issues, website questions, domestic and international shipping issues- Added USPS Media Mail as a shipping option, an inexpensive alternative for bound books- Synchronized physical inventory with CMS database and Commercev3 online store to accurately reflect product availabilityPurchasing- Responsible for purchasing over 1,000 products from over 100 vendors- Analyzed CMS inventory reports and verified vendor invoices- Created detailed vendor database including product SKUs and stock-to amountsAccounting- Maintained Accounts Receivable and Accounts Payable- Verified match between Quickbooks and CMS before making bank deposits

- Created client presentations in PowerPoint with a heavy emphasis on Excel charts and graphs- Formatted newsletters in Quark in conjunction with other departments- Communication and coordination with Analysts, Vice presidents and the CEO- Prioritizing and managing project flow- Archives and database management- Office management and supply stocking

- Supported three Marketing & Sales Directors; calendars, meetings and phones- Formatted PowerPoint presentations for each Director and generated presentation filing system- Arranged for travel and maintained expense reports

PROFESSIONAL ORCHESTRAL EXPERIENCEArcady Music Festival Orchestra, Burbank Philharmonic, Cape May Festival Orchestra, Connecticut Grand Opera Orchestra, Doansburg Chamber Ensemble, Eastern Connecticut Symphony Orchestra, Garden State Philharmonic, Greater Bridgeport Symphony Orchestra*, New Bedford Symphony Orchestra, Norwalk Symphony Orchestra*, Pennsylvania Symphonia, Plymouth Philharmonic* won audition to be a permanent memberSOLO EXPERIENCEConcerto Soloist – performed Prokofiev 2nd Violin with Purchase Symphony OrchestraSoloist for Easter Vigil & Homeless Memorial Services – All Saints Church PasadenaSoloist – St. Matthews Church GlendaleCHAMBER MUSIC EXPERIENCEWest Coast Productions – chamber music for weddingsKneisel Hall Chamber Music FestivalGreenwood Music Camp - counselorFESTIVALSPierre Monteux School for Conductors and Orchestral MusiciansNorth Carolina School for the Arts International Music Program Festival Orchestra’s European TourHONORSWinner Purchase Conservatory of Music, Concerto CompetitionMember Pi Kappa Lambda, Music Honor SocietyVOLUNTEER ACTIVITIESAll Saints Pasadena weekly Taize servicesSolo recital benefiting the Revlon Run/Walk for WomenTEACHING EXPERIENCECape May Music Festival - designed and performed in music presentations for school age childrenSimsbury Summer Music & Arts - group and individual lessons, directed chamber orchestraPrivate lessons to adults and children

- Formatted client presentations in Powerpoint and legal documents in Word- Heavy emphasis on Excel charts and graphs

- Formatted marketing materials in PowerPoint, Word and Excel

Bachelor Of Music, Violin Performance, Summa Cum Laude

Master Of Fine Arts (Mfa), Violin Performance