Marta Johnson Email & Phone Number

Sequim, Washington, United States

Managed operations for patient registration, scheduling and check in. Implemented Affordable Care Act registration program for uninsured patients. Chaired Patient Access Committee. Developed comprehensive training program & manual for new hires. Supervised 20 frontline staff members in the Patient Services department. Practiced Studer Group and LEAN principles.

Moses Lake, Wa

Maintained lifestyle and cooking blog, Domestic Goddess Project (martasdomesticgoddessproject.com).

Worked as the Women’s Healthcare Project Manager for EpicCare. Managed the clinic’s transition to all-electronic medical recordkeeping. Worked closely with the Clinic Manager and EpicCare IT team to plan the clinic’s transition and manage the execution of the program. Performed continued oversight of quality control and worked with the team to incorporate necessary changes to maximize the program’s utility.

Ensured smooth clinic flow by conducting front desk reception, scheduling appointments, assiting patients in person and by phone. Created training manuals for new employees and float personnel. Compiled and analyzed data relating to appointments and call volume.

Collaborated with the Program Director in planning and executing the Ambassador Program at 3 local sites and 4 international partner sites. Recruited and managed relationships with key international partners in the Global Citizen Program. Managed planning, execution and analysis of program evaluation efforts. Managed donor data base and donor acknowledgement efforts. Provided administrative support to Executive Director and Program Director.

Assisted International Programs Manager in organizing Face to Face student exchange program. Helped bring 20 students from South Africa, Guatemala and India to Seattle. Acted as a liaison between Bridges and students' host families. Assisted in coordinating Bridges' role in Seeds of Compassion Conference.

Mpa, Master'S In Public Affairs - Nonprofit Management

Ba, Pacific And Asian Studies - Japan Concentration

Activities and Societies: Golden Key Honors Society, Circle K International (Kiwanis), Outdoors ClubCircle K Club Co-President 2004-2005.