IT Administrator with Global and Innovative ExperienceI am an administrator graduated from PUC Minas with a specialization in Computer Networks and Software Engineering. I excel in interfacing and managing global projects and incidents across various countries and languages: [EN], [PT].My approach goes beyond the conventional, incorporating the latest methodologies, including ITIL V2/3/4, ABNT, Scrum, and PMBOK. Recent MBAs in Information Technology Management and Information Security reinforce my commitment to excellence and innovation, providing a strategic and comprehensive vision to tackle complex challenges.With over 13 years of experience, my diverse background and enhanced skills in dynamic and demanding environments have resulted in significant accumulated savings of over 12 million reais in tools and solutions, as well as more than 50 successful solution implementations.Currently, I lead initiatives related to IT infrastructure and asset management processes, ensuring compliance with critical international standards such as ISO 2700X, LGPD, GDPR, PCI Certification, and Bacen Normative 4658. I manage assets not only in Brazil but also in countries like the Netherlands, United States, Spain, Colombia, Mexico, and France, with an emphasis on Endpoint Management, [N1 to N3] support, and Workspace optimization. I am committed to continuing to provide innovative and effective solutions, generating even more value to drive success in IT management and information security.🚀 Main Technical Skills: ✏️ Restructuring and implementing new tools: 📌 Google Workspace Enterprise, Zoom Room, Zoom Phone, Salesforce, SAP, OKTA, GCP. ✏️ Financial Management of Contracts and Solutions: 📌SAP, Salesforce, Zoom Cloud, Vivo, Claro, OI, Algar Telecom, Century Telecom, Amazon AWS, Microsoft Office 365, Office Cloud, Azuze AD, DELL, Jira,Kaspersky, Crowdstrike. ✏️ Experience in Enhancements: 📌 EC2, Linux Server, Hyper-V- Virtual Box, Docker, Apache, Ngnix, LTSP, Firewall, Zabbix, SAP, Agrosys, Sysloc ✏️ Experience in managing deployments and integrations: 📌 Workspace One, Agrosys, Sysloc, SAP, Google Workspaces, CMDB, Salesforce, Zoom Phone, Kaspersky, Crowdstrike, OKTA.