* Leads, coaches and motivates teams across the network to deliver best in class healthcare services and engagement and retention of patients.* Ensures exceptional patient experience with a talent for building loyalty and a focus on delivering optimal patient care* Builds and executes plans to improve daily operations of the practice. Ensures an ideal treatment environment with operational excellence & efficiency.* Responsible for the financial health and viability of the dental clinic with a focus on exceeding Patient expectations.* Develops strategy to meet and exceed Patient expectations.* Manages all aspects of dental practice finances by reviewing practice reports and building and executing plans to expand and improve the delivery of healthcare services.* Maintaining regulations and operational standards. Partners with Compliance team, DC Institute and Human Resources to ensure clinic is fully compliant and meets the provincial regulatory standards.* Drives value to practice by optimizing Support Centre services and colleague working relationships

• Experience with LiveDDM, and Dentrix• Hygiene coordinator / Patient Coordinator • Assisted with billing patients, collecting co payments & scheduling appointments

• Experience with LiveDDM, and Dentrix• Hygiene coordinator / Patient Coordinator • Billing patients, collecting co payments • Scheduling appointments

• Assisted during procedure • Experience with serializing, disinfected, Office Administration • Used Domtrak program• Financials

• Summer Co-op• Opened and closed Case Files• Filing and faxing documents• Assisted with incorporating companies