Reshma Rawat Email & Phone Number

Mumbai, Maharashtra, India

• Leading the team, mentored and trained them in Salesforce• Managing entire project which consists of Developers, Support Engineer, and Testers• Planning and Managing the Knowledge transfer session with the Unum client• Analysis of Business Requirements and Preparation and review of Process or Design documents• Create CoE case explaining the new requirements and build a process flow based on the discussions, mention solution spectrum with 2-3 options and obtain approval on the case. Once approved, implement it into the Salesforce application• Enhancements, Maintenance, and support of production projects track Defects and fix the issues in UAT and Production environments.• Coordination with the team on daily basis to meet the functionality requirements.• Managing and planning agile sprint • Allocating resources to solve the incident ticket• Handling the Quality analysis responsibility, creating test cases, execution, and automation script• Building Azure pipeline for the team to migrate the code from one sandbox to another

Thane, Maharashtra, India

• Led a team of 12 testers (a combination of freshers and experienced resources), mentored and trained them in Automation testing• Designed and implemented an automation framework using the TestCafe tool.• Managed scope, resources, risks, and issues, worked closely with US and Mexico teams on a mitigation plan• Test planning, estimation, test design, execution, and reporting• Coordinated with US and Mexico teams on open/action items, issues, and defects resolution • Customization/Enhancement and Maintenance of Automation Framework in Selenium and Testcafe• Review test scripts of team members to ensure standardization, quality, and readability of the scripts• Develop daily, weekly, and monthly status reports and review the progress every biweekly with the project leadership• Deployment of release into a testing environment using Git commands and Jenkin pipeline• Work closely with the Product Design & client-facing teams to gather and verify requirements for test scenarios that match customer use cases• Worked as SDET, developing priority tickets, testing in AWS environment, automating test cases in TestCafe and Selenium, and releasing code in production.

Greater Philadelphia Area

Requirement gathering, analysis, design and development of applications / products as well as identify and fix any programming issues by working in close coordination with the Subject Matter Experts (SME). Work with the client`s business team to get the necessary user application testing completed.Learning process and developing technical requirements using VBA, Javascript etc.· Automate manual processes· Design and develop custom applications for supporting enterprise platforms· Gathering, defining, and documenting data processes for applications.· Prepare, write, and review system documentations· Define best practices for software development· Provide necessary software updates or configuration changes· Coordinate with users and clients to facilitate all software functionalities· Maintain existing applications and programs· Maintaining local office network infrastructure and servers· Learning and documenting best-practices for third-party engineering software· Working with vendors of third-party engineering software to implement new features and eliminatebugs· Design wifi structure for company using Ekahau tool· Manage Virtual Machines· Configuring and maintaining Active Directory

Mumbai Area, India

· Data analysis - Analysis of large amounts of data, mostly consumer survey response data and statistical data.· Ownership of the projects through all phases of requirement gathering, design, development, coding, testing, support and documentation.· Responsible for managing project milestones and meeting deadlines.· Implementing tools in excel including the creation of excel ribbons and addins.· Creating excel reports using SPSS software.· Give trainings to new jonnies and on Microsoft Excel, Outlook and Access.· Create dynamic reports in Powerpoint.· Implement expertise in Microsoft Excel including advanced formulas, pivot tables, reporting and formatting, VBA / Macros, data tables and graphs.· Provide management information solution (MIS / MI), reporting and analytical support.· Automation of manual tasks to reduce turnaround time and increase processing speed.· Aid in development of Microsoft Access Database solutions including forms, tables, macros and SQL queries.· Liaising with key stakeholders and Clients.· Responsible for managing project milestones and meeting deadlines.· Handling ad-hoc user requests and data fixes.· Provide user-friendly training documentation and presentations for the tools developed.

Master Of Business Administration (M.B.A.), E-Commerce/Electronic Commerce

Bachelor’S Degree, Information Technology

High School, Science