👋 Hello!I'm Reshma, a professional with over 2 years of experience in Operations and Business Analysis, fueled by a passion for enhancing customer experiences and data-driven decision-making. Here’s what I bring to the table:✨ Operation & Experience: Committed to fostering strong, lasting relationships with customers by delivering positive outcomes and meaningful experiences.💡 Process Automation & Optimization: Skilled at creatively solving problems and automating processes to improve efficiency, minimize errors, and drive success.📊 Data Analysis & Reporting: Experienced in using data insights to drive actionable strategies for customer retention and business growth.📝 Business Analysis & Documentation: Documenting complex systems and automating workflows, making it easier for teams to work smarter, not harder.Technical Skills✅Power Automate – Automating tasks, streamlining processes, and enhancing data flow across systems. ✅ Power Bi – Power Bi Desktop, Power Query, Data Modelling, DAX, Power Bi Services, Extract, Transform & Load (ETL), Data Reporting, Data Transformation, Data Visualization, Power Apps. ✅ SQL – SQL Queries, Subqueries, Joins, CTE, Window functions, Aggregate functions, My SQL, SQL Server,I'm Aggregate functions, Data Warehouse Concept.✅ MS Excel – Advanced Excel, Data cleaning, Pivot Table, Pivot Chart, Lookup Functions, Power Query, Excel Functions, Excel dashboard, MIS preparation.✅ Python- Basic Python.📩 Let’s connect if you think I could be a fit for your team, and let’s make data-driven magic happen!Warm regards, Reshma ✨