Reshmi Menon Email & Phone Number

United Arab Emirates

United Arab Emirates

Dubai, United Arab Emirates

Arrange & Process inward and outward salaries in high volumes. Oversaw daily operations to ensure high level of customer service from all team members. Opening new bank accounts for individuals etc.Interact with customers on a daily basis, fulfilling requests, answering inquiries, and providing directions clearly.Working closely with WPS salaries. Coordinate refund of WPS and NON WPS salaries. Monitor monthly activities related to standing instructions. Creation and maintenance of standing instruction and sweeps on accounts.Placement and updating of stop cheques as per customer request. Understand process of cheque returns, clearing, both inward & outward.Noted enquires (Cops – online banking – Follow up banking – Branches).Effective and high-quality banking operations input and control (authorization) in accordance with Operations Procedures for Private Bank Customers.Handle core collateral management tasks, including margin calls, proxy maintainence, collateral booking, reconciliations, interest processing of fixed deposit, payment processing on regular basis. Perform foreign currency transaction processing, which includes repairs and verifications.Settle or arrange for the settlement of fund transfers as per customer instruction. Recommends and implements new policies procedures and programs, and ensures compliance with company procedures and policies.Support a high level of organizational communication with customer & colleagues and corporate awareness concerning strategies, projects, and operational improvement initiatives.Work with Risk, Fraud and AML departments for flagging of suspicious activity in accounts.

Master'S Degree, Mathematics, Completed

Mathematics, 81%