Ankush Arora Email and Phone Number

• Lead and manage end-to-end market research projects, overseeing project planning, execution, and analysis to deliver high-quality insights and recommendations to clients.• Determine sample sizes, sampling techniques, and data collection tools based on research objectives and target audience.• Collaborated with cross-functional teams including sales, programming, and data processing to align research efforts with project goals.• Provide regular project updates, progress reports, and status meetings to ensure transparency and alignment with client requirements.

• Assess client needs and coordinate with internal teams and third-party partners to ensure client expectations meet and project objectives are delivered successfully on schedule with client’s expected deliverables.• Successfully run a multitude of projects concurrently while ensuring a high level of quality across all studies. (Pre-live checks, QA Testing).• Proactively troubleshooting and proposing actionable solutions to ensure smooth work flow and to meet our end client's expectations. (Soft launch, Data cleaning).• Understanding of the client brief and research objectives and consult on questionnaire methodology (Logics, Email Invite text, Incentives).

• Acted as an interface between the clients and the resources (i.e. Vendors, freelancers). • Well versed with the concepts of Online and Offline survey methodologies (CATI,IDI & FGD). • Communicated effectively with clients to establish scope and requirements of translation, following up after submission of work to confirm satisfaction and understanding. • Creating prospect rapport by approaching leads and cultivating strong business relationships through sales. • Ensured maximum client satisfaction by interacting & closely monitoring the expected requirements.

• Managed a portfolio of SME customers mainly those which are into International business.• Responsible to increase portfolio numbers & value through external & internal sources.• Was responsible for managing day-to-day delivery of client service for a portfolio of importers and exporters for trade finance products & solutions (Inward-Outward Remittances, Letter of Credit, Bank Guarantee, Business Loan, Cash Management Services, Life Insurance etc.) and earning income out of that.