Provided forecasting, cost analysis and budget implementation for defense logistics services (DLS) programs

Financial analyst providing financial forecasting, earned value management (EVM), and estimate at completion analysis for USAF SOF support and aircraft sustainment programs

Member of a Defined Contributions outsourcing team, acting as third-party plan administrator for the 401(k) and employee retirement plans of large-market clients.Specific RolesRetirement Plan Administration:- Responsibilities - Investigated and resolved retirement plan balance and payment disputes, fraud claims, system defects, data inaccuracies, payroll edits, and workflows. Created standard procedure guides and callflows, and led implementation training sessions for plan management, transaction processing, and customer service teams.- Accomplishments - Improved or outsourced processes to reduce client team labor by est. 20-30 hours per week.Payroll Administration:- Responsibilities - Responsible for incoming payroll from 195 individual agencies, retirement plan assets in excess of $1 Billion. Assisted clients and payroll clerks with inquiries regarding file upload, funding submission, IRC and ERISA requirements, and general plan provisions.- Accomplishments - Cleared over 960 outstanding payroll balance items for an accounting reconciliation reduction in excess of $145,000.Vendor Management (Senior Delivery Specialist):- Responsibilities - Acted as chief liaison between clients, payroll vendors, plan administrators, workday and cloud solutions. Hosted meetings to discuss known implementation and data issues, and independently researched and resolved. - Accomplishments - Uncovered and corrected over 1100 mishandled 401(k) loans, amounting to approximately $90,000.

Ordered appraisals, drafted quarterly credit memos, and assisted with daily operations of the branch