Commercial Communications Technician 4
CurrentI install and troubleshoot commercial internet, phone, and cable systems with a very high success rate. I also correct issues in wiring as an Information Technology Consultant. Visit customer homes and businesses to perform full-service installations of all products & services, troubleshooting activities, change of service, disconnects, reconnects, and service calls. Wire homes to provide ready hook-up capabilities of cable, internet, and phone at the time of move-in. Networking of wireless networks and some wired networks. Completes associated paperwork with each work order promptly to ensure all details of the work are completed. Maintain and stock a company vehicle with equipment to be prepared to perform required duties. Led multiple special projects, which included fulfilling the needs of multiple accounts under large businesses, ensuring customer satisfaction.Trained multiple technicians to become above-the-standard, quality workers.Took the lead on a new and innovative fiber technology project which resulted in the company becoming more advanced and competitive in the telecommunications industry.