Reyhan Ceylan
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Reyhan Ceylan Email & Phone Number

Customer Operations Manager at Related Digital | Doğuş Group at Related Digital
Location: Istanbul, Türkiye, Turkey 5 work roles 3 schools
1 work email found @relateddigital.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email r****@relateddigital.com
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Current company
Role
Customer Operations Manager at Related Digital | Doğuş Group
Location
Istanbul, Türkiye, Turkey
Company size

Who is Reyhan Ceylan? Overview

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Quick answer

Reyhan Ceylan is listed as Customer Operations Manager at Related Digital | Doğuş Group at Related Digital, a company with 128 employees, based in Istanbul, Türkiye, Turkey. AeroLeads shows a work email signal at relateddigital.com and a matched LinkedIn profile for Reyhan Ceylan.

Reyhan Ceylan previously worked as Customer Services Manager at Related Digital and Customer Service Associate Manager at Hepsiburada. Reyhan Ceylan holds Lisan, Advertising, 3.32 from Kocaeli University.

Company email context

Email format at Related Digital

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{first}.{last}@relateddigital.com
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AeroLeads found 1 current-domain work email signal for Reyhan Ceylan. Compare company email patterns before reaching out.

Profile bio

About Reyhan Ceylan

in more than 7 years, I have worked in multiple different business areas in the industry. I got a job in the field of Digital Channel Communication and Corporate Communication. Last 4 year I am continuing my career as a customer services manager. With my 5 yearsof e-commerce and digital marketingexperience. In this sense, my career goal is an administrative one in the field of customer serviceto develop myself in the position To achieve the goals of the organization and the team he is responsible for with a perspective that can adapt to the corporate cultureI take a proactive approach. Collection of necessary data, analysis within the framework of the proactive approach that I have taken to myself in the business disciplineI have a point of view that takes action in a short time by analyzing, concluding and planning.By acquiring a systematic thought structure, I easily set goals and achieve results. I always closely monitor the performance of the team under my responsibilityI will. I believe that it is necessary to keep motivation and energy at the highest level. When motivation is realized positively, high efficiency andsatisfaction brings with it its focus. I provide fast solutions in accordance with operational needs. Collect performance data within the teamwhen aiming to maximize Turn-over, Absenteeism, etc. by planning to minimize the negative factors, his team is dynamic in this senseI'll take action to keep it up. I contribute to my operation to improve the current process and future processes within the organization.

Listed skills include Microsoft Office, Microsoft Excel, Liderlik, and Sosyal Medya.

Current workplace

Reyhan Ceylan's current company

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Related Digital
Related Digital
Customer Operations Manager at Related Digital | Doğuş Group
london, greater london, united kingdom
Employees
128
AeroLeads page
5 roles

Reyhan Ceylan work experience

A career timeline built from the work history available for this profile.

Customer Services Manager

Current

İstanbul, Türkiye

  • Customer service operation managementTo develop projects in order to improve the institution's relations with customers
  • Managing the customer service team and monitoring the work
  • Developing systems where customers can give feedback
  • Regular monitoring of KPIs in this direction, coordinated and close work with the relevant teams
  • Analyzing call center data to maximize customer satisfaction
  • Have an analytical perspective and the ability to solve problems quickly
Dec 2022 - Present

Customer Service Associate Manager

İstanbul, Türkiye

  • Digital channel, inbound, outbound, outsource management.Reviewing the performance of responsible representatives, identifying training needs and trainingplanning their sessions.* Mentoring the team, keeping motivation.
  • Always be within reach and maintain team dynamics
  • Be able to keep the motivation and energy of the team at a high level,
  • Have an analytical perspective and the ability to solve problems quickly,
  • Self-confident, energetic, friendly and highly motivated,* Able to adapt to corporate culture,
  • Coordinating motivational reward and incentive plans.* Protection and monitoring of up-to-date information on developments in the sector and participation in networks* Analyzing call center data to maximize customer.
Oct 2020 - Dec 2022

Digital Channel Communication Specialist

İstanbul, Türkiye

  • Responding and resolving questions/complaints and requests from customers instantly within the company,
  • To ensure that records are created on CRM systems in accordance with the information received from the customer,
  • To follow the complaint process of customers from the beginning to the end, to solve it by taking the initiative,
  • To transfer information about new products and services to customers correctly by keeping them up to date,
  • To be creative in solving customer problems and to contribute to possible process changes and developments related totransmitting it to departments
Oct 2019 - Sep 2020

Advertising And Communications Specialist

Sep 2017 - May 2019

Advertising And Communication

7-24 Reklam Ajansı
Aug 2016 - Oct 2016
Team & coworkers

Colleagues at Related Digital

Other employees you can reach at relateddigital.com. View company contacts for 128 employees →

3 education records

Reyhan Ceylan education

FAQ

Frequently asked questions about Reyhan Ceylan

Quick answers generated from the profile data available on this page.

What company does Reyhan Ceylan work for?

Reyhan Ceylan works for Related Digital.

What is Reyhan Ceylan's role at Related Digital?

Reyhan Ceylan is listed as Customer Operations Manager at Related Digital | Doğuş Group at Related Digital.

What is Reyhan Ceylan's email address?

AeroLeads has found 1 work email signal at @relateddigital.com for Reyhan Ceylan at Related Digital.

Where is Reyhan Ceylan based?

Reyhan Ceylan is based in Istanbul, Türkiye, Turkey while working with Related Digital.

What companies has Reyhan Ceylan worked for?

Reyhan Ceylan has worked for Related Digital, Hepsiburada, Ae Production, and 7-24 Reklam Ajansı.

Who are Reyhan Ceylan's colleagues at Related Digital?

Reyhan Ceylan's colleagues at Related Digital include Egemen Gülkılık, Berre Bihter Sülün, Kader Akyön, Berke Güden, and Rojda Becerikli.

How can I contact Reyhan Ceylan?

You can use AeroLeads to view verified contact signals for Reyhan Ceylan at Related Digital, including work email, phone, and LinkedIn data when available.

What schools did Reyhan Ceylan attend?

Reyhan Ceylan holds Lisan, Advertising, 3.32 from Kocaeli University.

What skills is Reyhan Ceylan known for?

Reyhan Ceylan is listed with skills including Microsoft Office, Microsoft Excel, Liderlik, and Sosyal Medya.

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