Technical Support Engineer - Tier 2
CurrentResponsibilities:1. Handled Tier 1 escalated technical tickets 2. Provided customer support for the BuddyBoss theme, platform plugin, and BuddyBoss app.3. Resolved CSS and JavaScript issues. 4. Addressing client inquiries and troubleshooting problems.5. Identified and fixed PHP errors and server issues. 6. Identified Android and iOS app issues and.