Radu George Francu Email & Phone Number

Bucharest, Romania

• Work closely (including conference calls, internal meetings etc.) with the sales people like Business Development Managers, Account Managers or Regional Sales Managers in order to support them with information;• Communicate results and provide in-depth analysis to the sales people, in order to support informed business decisions, when needed;• Forecast retail sales based on the data from the internal CRM tool, business intelligence databases or information got from the sales… Show more • Work closely (including conference calls, internal meetings etc.) with the sales people like Business Development Managers, Account Managers or Regional Sales Managers in order to support them with information;• Communicate results and provide in-depth analysis to the sales people, in order to support informed business decisions, when needed;• Forecast retail sales based on the data from the internal CRM tool, business intelligence databases or information got from the sales team;• Analyze results including conclusions and general guidance;• Ensure that internal tools like BI databases, ERP, CRM system etc. provide accurate data and reflect information needs• Deliver weekly/monthly Sales revenue reports for each region and business unit• Work closely with Business Application team in order to ensure that the setup for sales rep’s allocation rules are correctly implemented• Check that the allocation rules are correctly applied in the systems• First contact for the sales reps in order to solve the discrepancies between the sales allocation tools and the Revenue generated by them• Work with BA/BI and Finance team in order to find the best way to accommodate the commissioning process with the business requirements, taking into consideration the system limitations and the complexity of the bonus calculation definition• Check the variation of the revenue versus target, achieved by each sales reps, on a month on month and YTD basis • Provide Management with monthly reports related to the sales achievement progress and President Club qualification Show less

Bucharest, Romania

•Ensuring timely and accurate payment of commissions/bonuses to EMEA Sales personnel representing all lines of business (License, Consulting, Support, Hardware and Education).•Reaching and resolving all commission / bonus payment related issues in accordance with individual sales Compensation plans, corporate terms and conditions, business practices, and related internal controls.•Providing front line customer service to sales representatives and sales management.•Prepare and… Show more •Ensuring timely and accurate payment of commissions/bonuses to EMEA Sales personnel representing all lines of business (License, Consulting, Support, Hardware and Education).•Reaching and resolving all commission / bonus payment related issues in accordance with individual sales Compensation plans, corporate terms and conditions, business practices, and related internal controls.•Providing front line customer service to sales representatives and sales management.•Prepare and process the Cloud and CRM files for commission payments•Identifying issues in the process and collaborate with IT, Finance and Operations teams in order to solve them in time for the monthly commission payments RESPONSIBILITIES:•Perform commissions & bonus payment calculation for a portfolio of EMEA employees.•Analyzing revenue data and investigating anomalies.•Handling & resolving employee sales compensation queries within satisfactory timeframes.•Provide monthly and quarterly management report information•Prepare and deliver necessary training to key customers (e.g. Sales, Sales Operations, Finance, etc.)•Work with the Business System Analyst to ensure the Tools and Applications for EMEA Sales Compensation are functioning correctly.•Supporting the Business System Analyst in the system setups and user acceptance testing as needed.•Proactively communicate process, system, morale, workload related and time critical issues to seniors and management•Assist in new hire training as required Show less

Bucharest, Romania

• Collecting, analyzing and summarizing of the informations.• Verifying the accuracy of delivered statistics.• Update of the daliy, weekly or monthly reports.• Interact with the Operational Department in order to get acces to the informations and necessary reports.• Provide the Sales, Operations, Marketing and Management Teams with daily/weekly and monthly reports reports.• Improve the existing reports by making them less time-consuming.• Create new reports at the… Show more • Collecting, analyzing and summarizing of the informations.• Verifying the accuracy of delivered statistics.• Update of the daliy, weekly or monthly reports.• Interact with the Operational Department in order to get acces to the informations and necessary reports.• Provide the Sales, Operations, Marketing and Management Teams with daily/weekly and monthly reports reports.• Improve the existing reports by making them less time-consuming.• Create new reports at the request of direct superior.• Others administration tasks like: issue of documents needed for the payment of the invoices for • Operations Department; verifying the accuracy of the received invoices; obtain the approval of the payments needed to be done; issue orders for acquisition needed for Operations Department and send it to Administration department to be processed. Show less

Bucharest, Romania

• Process all collection actions according to the collection timetable• Make outbound calls for collection purpose; take restriction actions• Process daily reactivation reports, remove restrictions and apply charges• Request corrections to customer balance (adjustments/credit transfer)• Initiate legal procedure against bad debtors and provide list and documents to Legal Department;• Prepare files for legal actions to be sent to court and lawyers companies• Contacting the… Show more • Process all collection actions according to the collection timetable• Make outbound calls for collection purpose; take restriction actions• Process daily reactivation reports, remove restrictions and apply charges• Request corrections to customer balance (adjustments/credit transfer)• Initiate legal procedure against bad debtors and provide list and documents to Legal Department;• Prepare files for legal actions to be sent to court and lawyers companies• Contacting the sales persons for improving the relations with customers, increase their satisfaction and finding solutions to their problems Show less

Bucharest, Romania