Radu George Francu Email & Phone Number

Bucharest, Romania

• Work closely (including conference calls, internal meetings etc.) with the sales people like Business Development Managers, Account Managers or Regional Sales Managers in order to support them with information;
• Communicate results and provide in-depth analysis to the sales people, in order to support informed business decisions, when needed;
• Forecast retail sales based on the data from the internal CRM tool, business intelligence databases or information got from the sales… Show more
• Forecast retail sales based on the data from the internal CRM tool, business intelligence databases or information got from the sales team;
• Analyze results including conclusions and general guidance;
• Ensure that internal tools like BI databases, ERP, CRM system etc. provide accurate data and reflect information needs

Bucharest, Romania

• Ensuring timely and accurate payment of commissions/bonuses to EMEA Sales personnel representing all lines of business (License, Consulting, Support, Hardware and Education).
• Reaching and resolving all commission / bonus payment related issues in accordance with individual sales Compensation plans, corporate terms and conditions, business practices, and related internal controls.
• Providing front line customer service to sales representatives and sales management.
• Prepare and… Show more
• Prepare and process the Cloud and CRM files for commission payments
• Identifying issues in the process and collaborate with IT, Finance and Operations teams in order to solve them in time for the monthly commission payments RESPONSIBILITIES:

Bucharest, Romania

• Collecting, analyzing and summarizing of the informations.
• Verifying the accuracy of delivered statistics.
• Update of the daliy, weekly or monthly reports.
• Interact with the Operational Department in order to get acces to the informations and necessary reports.
• Provide the Sales, Operations, Marketing and Management Teams with daily/weekly and monthly reports reports.
• Improve the existing reports by making them less time-consuming.

Bucharest, Romania

• Process all collection actions according to the collection timetable
• Make outbound calls for collection purpose; take restriction actions
• Process daily reactivation reports, remove restrictions and apply charges
• Request corrections to customer balance (adjustments/credit transfer)
• Initiate legal procedure against bad debtors and provide list and documents to Legal Department;
• Prepare files for legal actions to be sent to court and lawyers companies

Bucharest, Romania