Re'Nee Fristo, Mba Email & Phone Number

Texas, United States

Irving, Texas, United States

Dallas, Texas, United States

Dallas, Texas, United States

Plano, TX

 Managed and facilitated 100% of NTTA's required Leadership Development Series (LDS) program offered quarterly for all new and existing managers. Created and provided monthly training metric report to leadership tracking all new hire onboarding, e- learning classes, leadership training, etc. Managed and maintained the LMS System (Skillsoft) for the.

Dallas/Fort Worth Area

 Developed and delivered a new credit management program for all credit new hires in the automotive finance division. Partnered with Credit/IT departments to create a comprehensive 2-week on-boarding training program which included all systems and a core understanding of relationship building with dealerships. This allowed for the delivery of functional.

Dallas/Fort Worth Area

 As a National Product Trainer for Chrysler Capital, primary responsibilities included traveling the continental U.S to provide requested external dealership training. Primary role was assisting dealership staff in identifying dealer performance gaps, conducting needs analysis and recommending appropriate training solutions within the dealership Sales/F&I.

Addison, TX

 As Director of Client Services, the primary facing liaison dedicated to providing highly skilled IT/Engineering professionals both on-sight and remote matching the unique hiring needs of Clients. In charge of all Vendor contracts and Service Level Agreements (SLA’s) and ongoing strategy for the delivery of quality services and process improvements.

Dallas-Fort Worth Metroplex

 Co-founded and operated an Organizational Development and Business Consulting service organization targeting small to medium sized businesses facilitating designs of operational/human resource training programs, talent acquisition and business process improvement for clients. Engaged C-Level stakeholders in the comprehensive review of their.

Dallas/Fort Worth Area

 Provided Fortune 500 sales training to all 6 Ford Credit business centers to facilitating strategic sales initiatives and training to the Ford Motor Credit dealer account management sales teams across the US, Canada and South America. Partnered with Business Center personnel across the United States to assist sales personnel in growing sales revenue be.

Dallas/Fort Worth Area

Managed and delivered training for new and existing staff of Volvo Car Finance Call Center operations in Richardson Texas location researching, developing and facilitating human resource initiatives, customer servicing, loan origination, account maintenance and vehicle liquidations. Partnered with management to develop business objectives and establish.

Melbourne, Florida

 Researched and implemented call center processes and managed the first call center utilizing primarily contract workers as customer service representatives.  Developed a training program to assist in ensuring the contracted workers were in compliance with procedure and policy, including call center metrics for hold time, one call resolution, as well as.

Colorado Springs, Colorado, United States

• Managed eight Fairlane Credit branches with 120 credit analysts throughout U.S. Directed reviews of operational plans, human resource initiatives, employee relations, all sales objectives, team training and dashboard.
• Led annual budget reviews for eight Fairlane Credit branches and monitored monthly performance, including salaries, plans and programs, equipment, operational and staffing requirements, training, P&L statements and.

Mba, Business Administration, Management And Operations

B.A., Public Relations/Marketing

Activities and Societies: Marketing Team, Debate Team, Delta Sigma Theta Sorority