Robert A. Gerace Email & Phone Number

Houston, Texas, United States

United States

Houston, Texas, United States

Houston, Texas Area

• Joined team as Recruiting Supervisor supervising 4 employees. Increased level of responsibility to Recruiting Manager within first year and increased direct reports by over 200%. 1 of only 3 Recruiting Managers.
• Designed and implemented training programs focused on operational efficiency, talent performance, and client services specific to individual roles outside of organization requirements. Offered employee-specific growth.
• Achieved National Workforce Institute Level 1 Certification (Certified Workforce Professional) after only 1 year of experience ahead of peers. As Recruiting Leader
• Fostered growth of organization and previously untapped market leader in Youth Recruiting. Project negotiated to go beyond current region and to be adopted nationally.
• Ensured high employee performance and talent retention / engagement by identifying strengths & improvement areas and clearly defining goals, KPIs, policies, & procedures.
• Developed tools and processes employed by staff across all RESCARE/EQUUS offices in Houston. This allowed for better tracking, reporting and continuity than tools previously adopted.

Houston, Texas Area

• Joined team as Manager in Training, completing two-year program in one year. Led second-largest Houston location on Gulf Freeway with 24 employees, nearly $30M in sales, and $5M inventory (2015-2019) after managing.
• Drove financial, operational, customer experience, and employee performance success during acquisitions & branch integrations, unstable markets due to weather uncertainty, and numerous process improvements.
• Built effective business plan that balanced corporate/branch objectives with sound budget management, coordinating sales, purchasing, distribution, warehousing, and staff cost.
• Led initiatives to achieve high customer acquisition, retention, and cross sale / up sale opportunity by interpreting sales & financial data. Enhanced brand awareness, uniting branch names with corporate brand.
• Ensured high employee performance and talent retention / engagement by identifying strengths & improvement areas and clearly defining goals, KPIs, policies, & procedures. As Talent & Development Leader
• Designed and implemented training programs focused on operational efficiency, talent performance, and client services. Offered employee-specific growth plans which included hands-on guidance, on-the-job training, and.

The Woodlands, TX

Mission-focused, seasoned, strategic, and process minded leader with experience scaling an organization, leading an executive management team, and developing a performance culture among a group of diverse, talented individuals. A seasoned leader delivering measurable, cost-effective results that make the company vision a reality. Unique ability to use.

Houston, Texas Area

• Managed service, production activities, and Territory Service Representatives within the Houston, Texas branch office. Left to pursue educationDuties include:
• Supervised a team of 15 Territory Service Representatives by training, setting appropriate goals, and providing the coaching, counseling, and follow up necessary to provide superior customer service.
• Responsible for tracking and reporting production data as needed to Senior Management. Interacted directly with customers on a daily basis to maintain a strong relationship and retain their business..Employment.
• Provided key team development strategies increasing production to 125%.
• Achieved phenomenal turnaround within six months in employee morale; reduced turnover; enhanced employee satisfaction; boosted results, client satisfaction/client-turnover, and ability to increase efficiency by.

Houston, Texas Area

• Joined infantry specialties and promoted to increasing leadership roles within 10 months of enlisting before increasing responsibilities to include recruiting efforts. Continually spearheaded leadership development.
• Accepted exclusive invitation to lead executive medical recruiting stations (2006-2012) after excelling in high school / college recruiting (2000-2006).
• Built networks amongst leading universities and medical institutions to identify and source new candidates; promoted organization benefits to prospective employees while determining effective recruiting strategies for.
• Facilitated recruiting policy development, recruiting strategy & implantation planning, and employee programs regarding compensation, benefits, employee relations, training, and health & safety programs for all.
• Determined training objectives and designed training programs & instructional material, including outlines, text, hand-outs, tests, and designs laboratory exercises.
• Improved new hire acclimation & ability by researching techniques & performance reports, identifying strategic enhancements, and developing new training programs aligned with changing market needs.

Oklahoma City, Oklahoma, United States

First line of contact for users with computer/network systems technical issues. Analyzed customer problems, researched solutions and provide quantitative, easily understood answers for customer’s technical difficulties. High technical proficiency in: Windows, desktop applications, networking, security, and/or web applications. Strong problem solving.

Oklahoma City, Oklahoma, United States

First line of contact for users with America Online software and computer connectivity technical issues. Analyzed customer problems, researched solutions and provide quantitative, easily understood answers for. High technical proficiency in: Windows, desktop applications, Unix, networking, security, and/or web applications. Strong problem solving skills..

B.S, Business Administration

Pmp - Project Manager Professional

Associates Of Applies Science, Business

Hsd, General

Activities and Societies: FBLA